Making Sales Social Podcast

Social Sales Link
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Mar 31, 2026 • 30min

Emotional Intelligence in Sales: How Empathy, Curiosity, and Mentorship Drive Real Results

In this episode of Making Sales Social, Brynne Tillman welcomes Colleen Stanley, President and Chief Selling Officer of Sales Leadership, Inc., and one of the world’s leading experts on emotional intelligence in sales. Colleen shares why traditional sales training often falls short and how developing emotional intelligence skills—like empathy, self-awareness, delayed gratification, and assertiveness—can dramatically improve sales conversations and outcomes. She explains how sales professionals can learn to “see the elephant in the room,” uncover unspoken objections, and build deeper trust with prospects. The conversation also explores why curiosity and preparation matter more than speed, how sales leaders can model the right behaviors, and what it takes to build a mentorship-driven culture where everyone contributes to each other’s growth.
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Mar 31, 2026 • 33min

Step-by-Step Process for the "Prospect by Interview" Campaign

The ""Prospect by Interview"" campaign is a strategic approach designed to build relationships, gather insights, and create valuable content by conducting interviews with key prospects. By engaging buyers through personalized interviews, you can tap into the knowledge and experiences of these individuals, building rapport while simultaneously gathering vital data about local markets, challenges, and trends. This method is designed to build rapport with your connections based on meaningful conversations that deliver value to both parties
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Mar 27, 2026 • 34min

Building High-Performing Sales Teams: Leadership, Trust, and Collaboration

In this episode of Making Sales Social, Brynne Tillman sits down with Jason Band, an operations executive with a track record of scaling global organizations in tech, media, healthcare, and consulting. Jason shares his people-first, results-driven approach to building high-functioning leadership teams and creating operational frameworks that drive accountability without slowing momentum. From defining what truly makes a team high-performing to hiring for diverse skills, fostering trust, and cultivating collaboration, Jason dives deep into the strategies that transform groups of talented individuals into cohesive, high-output teams. Whether you’re a sales leader or part of a fast-scaling organization, this conversation is packed with actionable insights for building culture, empowering people, and achieving sustainable results.
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Mar 24, 2026 • 41min

From Shelf to Sales: Turning Your Book into a Business-Building Machine with Robbie Samuels

Brynne Tillman welcomes award-winning author and book launch strategist Robbie Samuels to Making Sales Social. Robbie shares how entrepreneurs, coaches, and speakers can stop treating their book as a trophy and start using it as a powerful tool to generate leads, build credibility, and spark meaningful sales conversations. From creating intentional launch teams to generating reviews that drive revenue, this episode dives into actionable strategies for turning your book into a business asset not just a shelf decoration. Whether you’re writing your first book or trying to revitalize an old one, Robbie shows how to identify your audience, validate your ideas, and execute a launch that truly delivers results.
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Mar 20, 2026 • 25min

The Sales Reset: Aligning Strategy, Mindset & Execution for Real Results

Join Brynne Tillman on Making Sales Social as she sits down with Wesleyne Whittaker, founder of Transform Sales and author of The Sales Reset. Wesleyan reveals why inconsistent sales results are rarely about talent—they’re about misaligned strategy, systems, and execution. Discover her groundbreaking Belief Selling framework, the role of mindset in sales performance, and how leaders can move teams from “random acts of selling” to structured, human-centered success. Packed with actionable insights for CEOs and sales leaders alike, this episode shows how to turn self-limiting beliefs into confidence, align leadership with execution, and transform your sales outcomes for the long term.
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Mar 19, 2026 • 31min

Stop the Connect and Pitch: Start Earning Conversations

Most professionals accept connection requests on LinkedIn with the assumption that the other person wants to build a relationship, share insights, or at the very least, get to know them. It’s a professional handshake, an open door to a potential conversation. But when the next message is a cold pitch, it feels like a bait and switch. You're not showing up to connect. You're showing up to convert. Here’s what actually happens when you lead with a pitch right after someone accepts your connection:
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Mar 17, 2026 • 37min

Curiosity Over Control: Helping Young Professionals Launch with AI and Authenticity

In this heartfelt and practical episode of Making Sales Social, Brynne Tillman welcomes career coach and former brand leader Jodi Murnick to explore how relationships, resilience, and AI are reshaping the way emerging professionals launch their careers. Jodi shares her philosophy that making sales social means leading with curiosity, not pressure. She opens up about how she uses AI as a thought partner not a replacement for her voice to refine messaging, analyze LinkedIn data, and deepen insights. From batching content with intention to teaching students how to workshop resumes and cover letters using AI without sounding generic, Jodi offers a refreshingly human approach to modern career strategy. This episode is packed with practical takeaways for entrepreneurs, job seekers, and parents alike proving that whether you’re building a business or launching a career, authenticity, dialogue, and data-driven curiosity will always win.
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Mar 17, 2026 • 28min

Tailored SWIFT Personalizing Content That Matters to Them

SWIFT (Sales – What's in It for Them) is Social Sales Link’s play on WIIFM except that it delivers personalized and value-driven content tailored to the buyer's specific needs and pain points. Instead of focusing on the features of a product or service, SWIFT centers on the benefits and outcomes that matter most to the prospect. The goal is to answer the buyer’s primary question, "What's in it for me?" by clearly communicating how the offering will solve their problems, improve their operations, or achieve their objectives.
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Mar 14, 2026 • 42min

Human First, AI Forward: Making Sales Smarter and More Human

Join Brynne Tillman on Making Sales Social as she talks with Geoffrey Klein, MIT certified AI consultant, TEDx speaker, Wharton instructor, and best-selling author of The Content Beast about using AI intentionally to amplify human connection in business. From understanding the difference between AI assistants and AI agents to practical strategies for integrating AI without losing the human touch, Jeffrey shares how AI can make us faster, smarter, and more human in our work. Discover how businesses can embrace AI responsibly while keeping creativity, curiosity, and connection at the center.
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Mar 10, 2026 • 39min

Stop Measuring Everything: Smarter KPIs for Inside Sales Success

In this episode of Making Sales Social, Brynne Tillman sits down with inside sales consultant, mastermind facilitator, and author Lynn Hidy to unpack what actually drives consistent performance on inside and remote sales teams. Lynn shares the thinking behind her Salesperson Value Calculator and explains why measuring everything is the fastest way to overwhelm reps and derail results. Instead, she breaks down how leaders should separate result factors from effort factors, focus only on metrics reps can control, and build dashboards that drive clarity not noise. The conversation also explores Lynn’s practical coaching framework inspired by the “can’t, won’t, don’t-know-how” model developed by Hannah Rudstrom. Leaders will learn how to identify organizational roadblocks, skill gaps, seat mismatches, and motivation issues before defaulting to more training. If you lead an inside sales team and want fewer vanity metrics, better coaching conversations, and performance systems that truly move the needle, this episode delivers actionable insight you can implement immediately.

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