Rashad in Conversation

Graham Briggs is a management leader with more than 27 years of experience helping organisations deliver complex infrastructure and capital programs with clarity, structure, and measurable results. A licensed Professional Engineer and certified Project Management Professional (PMP), he specialises in quality management systems, lifecycle management and data-driven decision making that align business goals with effective project execution.As a Director at PMA Consultants, Graham works alongside agencies and business leaders to implement practical frameworks, standards, and tools that strengthen governance, improve predictability, and elevate team performance. He is known for translating technical complexity into simple, actionable processes that empower both seasoned professionals and those early in their careers.Passionate about mentorship and continuous improvement, Graham regularly teaches, speaks, and coaches teams on how quality practices create better outcomes. Outside of work, he is an avid marathoner and community volunteer, bringing the same discipline and teamwork to service and fundraising efforts.

India Leader Quality Engineering and Testing – Automobile sector, CapgeminiDirector, CapgeminiFounder, Women PowerUP NetworkArea Director Area M2. Division M, District 98 –Toastmasters InternationalPriya is a mother of two, an author, a blogger, Women Empower believer, a Dreamer, a Creator and a FuturistAn Agile Evangelist and delivery director spearheading the quality engineering in the Automobile sector She leads an Agile Community of Practice within the organisation of 700+ members, across 40 countries, evangelising Agile practices across all levels in the organisationShe is a speaker for national and international conferences on Digital, Agile and Project ManagementPriya lives in Mumbai with her husband and two kids. She is a Bollywood enthusiast who's currently exploring her vocal talents with Bollywood songs.She holds the District leadership position with Toastmasters International District 98 as the Area Director of Area M2, Division MSince Jan 2020, she has been building a women's community, Women PowerUP Network – a virtual community of around 800 women across the globe. #BeingGoodEnougIsAmazing #WePowerUP #RashadinConversation

Oluwafemi Thomas Adare is a certified quality, food safety, and sustainability professional with extensive experience in developing and implementing management systems across diverse industries, including the manufacturing and food sectors. A CQI|IRCA-certified Principal/Lead Auditor in Food Safety Management Systems (FSMS) and Occupational Health and Safety Management Systems (OHSMS), he is recognised for his ability to thrive in dynamic, start-up environments where innovation and adaptability are key. Oluwafemi is a recipient of multiple international honours, including the 2024 Exemplar Global Community Recognition Award (Auditor category) and the Alliance to Stop Foodborne Illness 40 Under 40 Award, as well as an honorable mention in the Volunteer category at the International Quality Awards 2024. A Digital4Sustainability Champion certified by UNSSC United Nations System Staff College and UNEP United Nation Environment Programme, he is passionate about advancing sustainable business practices, fostering a culture of continuous improvement, and contributing to the global conversation on quality, safety, and environmental stewardship.

Dr. Mira Thoumy is an Associate Professor of Management at the Lebanese American University. She earned a Ph.D. in Operations Management from HEC Montreal, a M.Eng in Project Management and B.Eng in Industrial Engineering from Ecole Polytechnique of Montreal.She has more than 10 years of academic experience where she taught courses in strategy, operations, and project management in top local and international universities. She has also more than 15 years of consulting experience in various sectors such as manufacturing, healthcare, public administration and NGOs. Mira volunteers as VP-Governance at the PMI Lebanon Chapter. She is a certified PMP (Project Management Professional), PMI-PMOCP (Project Management Office Certified Professional) and CSSMBB (Certified Six Sigma Master Black Belt).

Suzanne Hill CQP FCQI, CEng FIMechE is a highly motivated and successful Executive Quality Professional, with global recognition for excellence in problem solving, quality strategy and business improvement.With experience of senior leadership roles within Aerospace and Automotive, Suzanne founded Assured Quality Improvements Limited in 2012 and has since provided manufacturing & logistics quality improvement services in a range of sectors.Suzanne’s main activity now, is training Aerospace standards AS9117 and AS13100, together with Problem Solving and Risk analysis. With this knowledge Suzanne is an associate lecturer at Warwick University.An avid volunteer for the Chartered Quality Institute, Suzanne won the International Volunteer of the Year (2020) and is the Chair of the Derby and Nottingham network, which won the Volunteering Impact award in 2025.CQP FCQI = Chartered Quality Professional, Fellow of the Chartered Quality Institute CEng FIMenchE = Chartered Engineer, Fellow of the Institution of Mechanical Engineers

Dharma is a QHSES (Quality, Health and Safety, Environmental Systems) assurance professional with over 16 years of experience in developing and implementing quality management systems, conducting internal and external audits, performing detailed root cause analysis, risk management, KPI implementation, data analysis and driving continual improvement and digitalisation initiatives. He is a certified Lead Auditor for ISO 9001 and ISO 45001, a Lean Six Sigma Green Belt, and a Certified Key Performance Indicator Professional (C-KPI). Dharma has worked across diverse sectors including manufacturing, engineering services, and oil & gas, gaining deep insights into various industry tools and practices. His multi-sector exposure enhances his ability to tailor solutions to organisational needs. His recent article, “Building a KPI Framework,” was featured in Quality World Spring Magazine 2025, where he simplifies the application of KPIs using the Plan Do Check Act approach, offering practical examples applicable to any industry.He is passionate about quality excellence and continuously advancing systems to deliver measurable business value.

Sherif Nasser is an experienced quality professional with over 24 years in the construction industry. He has worked in senior roles such as Business Risk Director and Quality Consultant for international companies. Since 2015, he has been a global public speaker and has trained thousands of professionals in quality management. He is a Fellow of the Chartered Quality Institute, a Certified EFQM Assessor, and a recognised expert by American Society of Quality. He also holds ASQ certifications as Certified Manager of Quality - Organisational Excellence and Certified Construction Quality ManagerSherif founded free study channels that have helped hundreds of students around the world and has mentored more than 50 professionals from different countries. He is known for introducing the title “Organization Doctor” to promote the modern role of quality leaders.

Abigail Cooper is a Chartered Quality professional leading Quality Performance and Compliance across EMEA at Otis Elevators. A passionate and dynamic self-starter with a strong people-focus, she is a keen promoter of Right First Time and Zero Defects culture. Abigail is Customer obsessed, both internal and external, and supports organisations to deliver value to the external customer whilst ensuring internal operations are smooth, effective and value added.With a passion for supporting young people to look into a variety of career paths to suit their individual learning styles, Abigail has been involved in STEM for many years. She has a special interest in encouraging young women into engineering and technical roles to increase gender parity.A strategic thinker, Abigail has strong emotional intelligence with a firm view that if we don’t win together, nobody wins.

A career in quality began as a Technical Apprentice with Leonardo UK right after completing GCSE’s, Lilly spent over the 6.5 years Leonardo. Her career went from strength to strength as she progressed to a Project Assurance Engineer and then a Supplier Quality Engineer. She recently joined Red Bull Advanced Technologies as a Supplier Quality Engineer and won the International Quality Award for Emerging Talent in 2024, following on from being a finalist in 2023. Aside from her day-to-day role, she is a passionate advocate for the profession - encouraging and inspiring the next generation to actively choose a career in quality.

Charlotte Bradley CQP MCQI started her career as a Document Controller in a Civil Engineering company. This was the first time she had heard of Quality and ISO.Charlotte then moved on to a new workplace, BT, where she learnt about other ISO Standards such as ISO 22301, ISO 27001, and ISO 20000*. Charlotte now manages the ISO Internal Audit team, the relationship with the External Auditing Body and ISO 9001* Quality team and a team who performs Quality Audits against major contracts, at BT. Charlotte is still passionate about ISO 9001 and the benefits it brings to a company.