Above The Business

Today on the podcast, Erica Hurt and David Dye join Bradley to discuss powerful phrases for dealing with workplace conflict and their new book. As owners, it’s important to understand that workplace conflict is a growing problem—everywhere. The workforce has been through unprecedented change in the last few years—for better and worse. We’ve heard all about employee stress, disengagement, quiet quitting, and mass resignations. Has all the rapid change led to more conflict in the workplace? Is conflict wearing us all down? At what cost?Workplace culture and communication experts, Karin Hurt and David Dye of Let’s Grow Leaders, surveyed 5000+ full-time workers in over 45 countries and in all 50 United States. It turns out conflict is becoming more of an issue everywhere you go. 70% of participants report the same or more conflict over the last few years.Karin and David’s latest book, “Powerful Phrases for Dealing With Workplace Conflict: What to Say Next to Destress the Workday, Build Collaboration, and Calm Difficult Customers” is an essential guide to master any workplace conflict with confidence and ease —for less drama and better outcomes at work.In many workplaces today, conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression—mix in the loss of human relationships—and you get less tolerance and understanding. Ultimately, this all leads to more, and more destructive, workplace conflict.Pre-Order your copy of their book at https://letsgrowleaders.com/conflict-phrases-book/ Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

You should not be handling the same responsibilities as your team day in and day out. That will strip you of the freedom and flexibility you desired when you became an entrepreneur. Listen and learn how to ensure that you're empowering your team to work in the business when you are off.Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

Today on the podcast, Scott Beebe join us. Scott is the founder of MyBusinessOnPurpose.com and author of Let Your Business Burn: Stop Putting Out Fires, Discover Purpose, And Build A Business That Matters. Scott founded Business On Purpose because he saw there was a need to help business owners who were weighed down by chaos to have a clear vision when it comes to the success and future of their business. He created the Business On Purpose Roadmap to liberate businesses from the chaos of working IN their business and help them get their lives back.Scott walked on to a division-1 SEC football team with only one year of High School football experience and earned a full scholarship during his final two years.  Moving to Texas after college with his new bride Ashley, Scott attended and graduated Theology school, then worked as a legal drug-salesman for Pfizer selling Lipitor, Viagra, and other well-known products.  Scott and Ashley planted two Churches, pastored one of them, and have been working in rural Nigeria since 2005 building a platform for sustainable partnership with Nigerians through a variety of sectors including business, finance, and agriculture.Scott also hosts the Business On Purpose podcast sharing real stories of how he and the BOP team are working with business owners and their key leaders to build people, purpose, process, and profit.

How can you create a dramatic shift of momentum in your business...and sustain it? Listen to this quick episode to find out!Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

Today on the podcast, Hortense Le Gentile joins Bradley to discuss leadership and her latest book, The Unlocked Leader. Today more than ever, leading with humanity and empathy is mission-critical for any team or organization seeking to achieve its highest potential. Yet too many leaders blunt their impact by confining their ability to inspire, allowing it to stay locked up inside themselves. They remain trapped in the outdated myth that they must be superhero leaders ⎯ infallible, unflappable, and fearless ⎯even though the human leaders who embrace empathy, vulnerability, and authenticity are proven most effective.  Hortense is a world-renowned executive leadership coach, speaker, and author. She guides CEOs and senior executives on their journey from hero leaders to human leaders. Guided by 30 years in business, working across industries—including media consulting and advertising—and as an entrepreneur. Hortense was a 2021 nominee for the Thinkers 50 Coaching and Mentoring Awards and has been ranked #5 on the Global Gurus list by World Management Global Gurus. She is a certified Marshall Goldsmith Stakeholder CenteredTM coach and a member of MG100 Coaches. Author of The Unlocked Leader: Dare to Free Your Own Voice, Lead with Empathy, and Shine Your Light in the World (Wiley, September 26, 2023), Aligned: Connecting Your True Self with the Leader You’re Meant to Be (2019), Hortense is a contributor to Harvard Business Review and ThriveGlobal.com, and has been featured in Forbes, Fast Company, Inc., and Business Insider.In THE UNLOCKED LEADER: Dare to Free Your Own Voice, Lead with Empathy, and Shine Your Light in the World (Wiley, September 26, 2023), veteran executive leadership coach Hortense Le Gentil combines real life stories, deep psychological insights, rigorous research, and practical tools to reveal how leaders can become more effective by learning to lead with palpable humanity. Hortense examines prominent leaders from business and popular culture—from Marie Kondo and Ralph Lauren to Steve Jobs and Apple TV’s Ted Lasso—to explore what modern leadership can evolve to encompass.  Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

Bradley shares his business takeaways from a recent golf trip to Bandon Dunes, including exceeding expectations, knowing your audience, and building the team that can execute your strategy.Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

Today on the podcast, David Dodson joins us to discuss his newest book, The Manager's Handbook: Five Simple Steps to Build a Team, Stay Focused, Make Better Decisions, and Crush Your Competition.Dave is on the faculty of Stanford University’s Graduate School of  Business, where he guides students in tactical execution. He teaches one of the most  sought-after courses at Stanford, and in 2023 The Economist listed his course as one  of the three “hottest” courses at Stanford. He is a recent recipient of the MSx Teaching Excellence Award and a six-time speaker in the graduation Last Lecture  series. He also holds an economics and business degree from Stanford University.  His success in the classroom follows a vast experience in the trenches.  Beginning as a McKinsey & Company consultant, he left to become a serial  entrepreneur, where he operated six companies as CEO or Executive Chairman. He has since served as a board member of more than 40 public and private companies and has been an active  investor in over 150 businesses.  He is a frequent business commentator on CNBC and Fox News, and he has been published in the New York  Times, Boston Globe, Fortune Magazine, Forbes, CNN, Business Insider, The Hill, Denver Post, along with  other publications.Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

It's easy to put off business building activities until it is more convenient. The bad news? The time will never come when it is convenient. The good news? The sooner you start, the sooner your business processes improve.Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

Ron Holt is a chemist turned entrepreneur whose first business, Two Maids & A Mop was built into a 100 franchise network and then sold to finance his next venture. He shares keys to his success in building and exiting a valuable business, plus his process in doing it all over again in a new industry.Ron is the Founder of Pink Zebra Moving. His company aims to disrupt the local moving industry by providing a better, more positive customer experience. From surprise meals prior to move day to fun antics at unexpected times, Pink Zebra Moving wants to make moving fun for its customers. The company currently serves 10 markets and plans to open between 10-15 new locations per year over the next several years. In his 20s, Ron saved $150k to start his cleaning business.  It took him two years to turn a profit and nearly three years to earn a paycheck. He finally made a few bucks, and then reinvested the profits back into the business by opening additional corporate locations. Then, he built the network into 12 company-owned locations before pivoting to the franchise model.  This decision led to hockey stick growth and eventually the network grew to 100 franchises. He then sold the business to focus on his next venture: Pink Zebra Moving. He was excited about the moving industry and currently serves 10 locations.  Following his innovative approach to customer experience, he expects rapid growth in this venture.Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

As a business owner, you need to ask yourself if you're stuck on what needs to happen next, or if you're stuck on how to make the "what" happen. This will lead you to the right solution.Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.