

Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Mark Graban
Lean Blog Interviews: Real-World Lean Leadership Conversations features thoughtful, in-depth discussions with leaders, authors, executives, and practitioners who are applying Lean thinking in the real world.
Hosted by Mark Graban—author of Lean Hospitals, Measures of Success, and The Mistakes That Make Us—the podcast explores Lean as a management system, a leadership philosophy, and a people-centered approach to continuous improvement.
Episodes span healthcare, manufacturing, startups, technology, and professional services. Guests share candid stories about what actually works—and what doesn’t—when organizations try to improve.
This is not a podcast about chasing tools, jargon, or “Lean theater.” Instead, you’ll hear honest conversations about leadership behaviors, culture, psychological safety, learning from mistakes, and building systems that help people do their best work.
If you believe improvement starts with respect for people—and that better systems beat blaming individuals—this podcast is for you.
Find show notes and all episodes at LeanCast.org.Learn more about Mark Graban at MarkGraban.com.
Hosted by Mark Graban—author of Lean Hospitals, Measures of Success, and The Mistakes That Make Us—the podcast explores Lean as a management system, a leadership philosophy, and a people-centered approach to continuous improvement.
Episodes span healthcare, manufacturing, startups, technology, and professional services. Guests share candid stories about what actually works—and what doesn’t—when organizations try to improve.
This is not a podcast about chasing tools, jargon, or “Lean theater.” Instead, you’ll hear honest conversations about leadership behaviors, culture, psychological safety, learning from mistakes, and building systems that help people do their best work.
If you believe improvement starts with respect for people—and that better systems beat blaming individuals—this podcast is for you.
Find show notes and all episodes at LeanCast.org.Learn more about Mark Graban at MarkGraban.com.
Episodes
Mentioned books

Aug 6, 2008 • 28min
Your Guest, Mark Graban - Celebrating 50 Episodes with Jamie Flinchbaugh
https://leanblog.org/50
To celebrate the 50th LeanBlog Podcast, the tables are turned. Guest host Jamie Flinchbaugh chats with me, Mark Graban, about the history of my blog, my podcasts, and how this led into my new book, Lean Hospitals.
This was Jamie's idea (thanks). I normally try not to be the center of attention on the podcasts, letting my guests do most of the talking (so I can learn), so I'm a bit uncomfortable talking about myself… but here it is. Topics include why I started the blog, what I've learned along the way, how I got started with Lean, and how I transitioned into healthcare. You won't learn as much in this as a typical podcast with Jamie, Jeff Liker, or Norm Bodek. But, if you're interested… here you go! We get to the meat of the healthcare discussion and about the book about 20 minutes in.
For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.

Jul 27, 2008 • 22min
Gwendolyn Galsworth, More on Visual Displays and Management
Episode #49 is another conversation with Dr. Gwendolyn Galsworth, who you might remember from Episode #26 last year and Episode #45, which was the first part of this conversation. In this episode, we talk about "Visual Displays," a topic from her Shingo Prize-winning book Visual Workplace, Visual Thinking: Creating Enterprise Excellence Through the Technologies of the Visual Workplace. Gwendolyn established Quality Methods International (QMI) in 1991 as a consulting, training and research firm, specializing in the Visual Workplace. If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Jul 21, 2008 • 19min
Bob Emiliani on ’Real Lean’ and the Black Art of Lean Leadership
Episode Page
A returning guest (episodes #30 and #38), Bob Emiliani is again featured in episode #48 of the LeanBlog Podcast.
He has, since 1995, focused his efforts on what he describes as de-mystifying the “black art” of Lean leadership. In this episode, we talk about his “Real Lean” series of books.
A returning guest (episodes #30 and #38), Bob Emiliani is again featured in episode #48 of the LeanBlog Podcast.
He has, since 1995, focused his efforts on what he describes as de-mystifying the “black art” of Lean leadership. In this episode, we talk about his “Real Lean” series of books.

Jun 23, 2008 • 31min
Norman Bodek Discussing His 68th Trip to Japan *
Show notes: https://www.leanblog.org/47
Remastered audio June 2021
Norman Bodek is once again back for episode #47 of the LeanBlog Podcast, talking about his most recent trip to Japan (his 68th trip!). He poses the question, "What can we do to leapfrog Toyota?" Norman asks important questions about how we can help people, in any role, enjoy their work, rather than dreading Mondays. Why does Norman think the Canon photocopier plant he just toured is the best he's ever seen? Why does Norman disagree with the phrase, "Work smarter, not harder"?? If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Episode #47 Key Words and Links:
Ideas Are Free: How the Idea Revolution Is Liberating People and Transforming Organizations, by Alan Robinson
Do 60 or 80% of people “hate” their job? How can we help people enjoy their work?
What is a “supermeister” in a Canon factory?

Jun 12, 2008 • 22min
Dean Bliss, Lean at the Iowa Health System
Episode #46 is a chat with a good friend of the Lean Blog, Dean Bliss, a Lean Improvement Specialist with the Iowa Health System. Like myself, Dean made a transition in from manufacturing into health care a few years back, he'll share some of his experiences and recommendations for how to use Lean in a hospital and how to make that transition. He will also share some stories about how his hospital prioritized what problems to solve with the Lean methodology. If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Jun 3, 2008 • 23min
Gwendolyn Galsworth, “Visual Displays”
Episode #45 is another conversation with Dr. Gwendolyn Galsworth, who you might remember from Episode #26 last year. In this episode, we talk about “Visual Displays,” a topic from her Shingo Award-winning book Visual Workplace, Visual Thinking: Creating Enterprise Excellence Through the Technologies of the Visual Workplace. Gwendolyn established Quality Methods International (QMI) in 1991 as a consulting, training and research firm, specializing in the Visual Workplace.

May 21, 2008 • 19min
Ralph Keller - the Association for Manufacturing Excellence
Episode #44 of the LeanBlog Podcast is a conversation with Ralph Keller, the President of AME, the Association for Manufacturing Excellence. Today, we're discussing AME and their upcoming regional conference in San Diego, to be held June 9 to 11, 2008. If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

May 18, 2008 • 25min
Mike Micklewright, "What Would Deming Say?"
Episode #43 of LeanBlog Podcast is a very special one. My guest is Mike Mickleright, writer, consultant, and performer -- most interesting to me is his impersonation of Dr. W. Edwards Deming. As I wrote about before, I've seen his DVD and Mike agreed to create this podcast with me. We start off talking with Mike about his background with Dr. Deming and how he created the impersonation. Then, we shift into me interviewing Mike as Dr. Deming, asking him some questions on modern quality approaches including Lean and Six Sigma. His website is www.mikemick.com. If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

May 7, 2008 • 24min
Martin Hinckley on Lean and Mistake-Proofing*
This is LeanBlog Podcast episode #42 with Dr. C. Martin Hinckley, of the firm Assured Quality.
Re-mastered audio, January 2024
He is the author of the book "Make No Mistake!: An Outcome-Based Approach to Mistake-Proofing," available through Productivity Press. We'll talk about his book and approaches for teaching people how to develop mistake proofing in processes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Apr 27, 2008 • 13min
How Toyota Develops Lean Leaders - Jeff Liker (Part 3)
Episode page
Here is LeanBlog Podcast #41 with Dr. Jeffrey Liker, Professor of Industrial and Operations Engineering at the University of Michigan. Dr. Liker is most recently the co-author (with Michael Hoseus) of Toyota Culture: The Heart and Soul of the Toyota Way and many other books, which can be found here on Amazon.com. This is part 3 of our recent series. Today, we talk about the development of managers within a Lean organization.
For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.
LeanBlog Podcast #41 Key Points & Links
From a listener: Many companies shift managers around almost constantly. How does Toyota develop their managers in a way that helps encourage “respect for people?”
Other companies where Toyota can find similar leaders: NUMMI, Subaru
Developing vs hiring leaders — does your culture just evolve or do you teach the culture?
3 years is typically the rule of thumb for how long a manager should be in place, more important, though, is who is there in the workgroup who provides leadership? Is there someone to pick up the leadership gap if one person leavfes?
Toyota does rotate leaders to develop people
With the “quality people value stream,” you should be developing people every day
Dr. Liker talks about his firm Optiprise


