Business of Tech: Daily 10-Minute IT Services Insights

This podcast discusses the rise of a new generation of cybercriminals called Starfraud, the potential of an XR projector, the lack of progress in workplace diversity, and the introduction of passkey authentication in Windows 11.

Peter Kujawa, an expert in industry analysis and creator of the Service Leadership Profitability Report, discusses the report's insights into industry profitability and its implications. Topics covered include the growth and profitability of the MSP industry, the significance of well-managed businesses and declining service gross margin, and the factors impacting the decline. The chapter also emphasizes the importance of screening and offers a free executive summary of the report with the option to purchase the full copy.

This podcast discusses the impact of AI on businesses, focusing on Microsoft's co-pilot feature in Windows 11. It also explores how AI is transforming healthcare and touches on big ideas such as AI governance and separating fact from fiction.

Ransomware gangs target small businesses through their IT providers. Affordable cloud computing has both benefits and drawbacks. Products discussed include Azure Update Manager, Alexa updates, and Google's BARD AI chatbot. The military benefits from bulkie goggles and Amazon's voice assistant, Alexa, advances in generative AI.

Small business optimism on the rise, employee happiness declines. Privacy laws rewrite online norms. AI's unforeseen consequences: national dominance and gig economy reshaping.

AI adoption in SMBs, PAX8 embracing private offer vendors, Oracle and Microsoft teaming up for Oracle Database at Azure

The podcast discusses the MGM hack, data theft, and ransom demands on casinos. It also addresses the impact of inflation on SMBs and job burnout among IT professionals. The episode highlights the pressures faced by customers and introduces new product solutions like Acronis' Advanced Automation and ConnectWise's partnership with Microsoft. Additionally, it mentions the beta launch of Nine Minds' AI-driven solution and features Partner Hero, an outsourcing company prioritizing employee empowerment and quality performance.

Debra Lam discusses public-private partnerships in technology, including using drones for energy audits and collaborative public safety projects. The podcast also covers insights on leveraging technology for global issues like climate change and poverty, highlighting the benefits of interdisciplinary teamwork and small companies partnering for innovation.

Three things to know today00:00 From LinkedIn to Lockdown: How ALPHV Targeted MGM Grand03:39 Generative AI and Workplaces: The Promises, the Reality, and the Skepticism06:25 The Hidden Cost of Leadership: Entrepreneurs, CEOs, and Personal SacrificeAdvertiser: https://supportadventure.com/MSPRadio/Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Support the show on Patreon: https://patreon.com/mspradio/Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.comFollow us on:Facebook: https://www.facebook.com/mspradionews/Twitter: https://twitter.com/mspradionews/Instagram: https://www.instagram.com/mspradio/LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today00:00 Beyond Servers & Storage: SMBs Search for Value, Security & Cutting-Edge Partnerships.04:03 iHeartMedia Study: What Marketers Think vs. What Consumers Feel05:48 Remote Work’s Domino Effect: From Office Seats to Real Estate StreetsThis is the Business of Tech.Advertiser: https://twingate.com/podcast/Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Support the show on Patreon: https://patreon.com/mspradio/Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.comFollow us on:Facebook: https://www.facebook.com/mspradionews/Twitter: https://twitter.com/mspradionews/Instagram: https://www.instagram.com/mspradio/LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.