Business of Tech: Daily 10-Minute IT Services Insights

Today Ransomware roundup with a key data point https://www.msspalert.com/cybersecurity-breaches-and-attacks/ransomware/louisiana-attack-update/ https://www.msspalert.com/cybersecurity-companies/mssps/attacks-involve-fake-windows-updates https://krebsonsecurity.com/2019/11/ransomware-bites-400-veterinary-hospitals/ Microsoft and google Cloud moves https://www.cnn.com/2019/11/19/tech/slack-stock-microsoft-teams-threat/index.html https://www.channelpartnerinsight.com/channel-partner-insight/news/3084099/is-microsoft-teams-pushing-slack-into-retreat-in-the-enterprise-space https://www.cnbc.com/2019/11/18/google-buys-cloudsimple-which-helps-run-vmware-workloads.html AND Is conventional wisdom wrong about AI? https://www.brookings.edu/research/what-jobs-are-affected-by-ai-better-paid-better-educated-workers-face-the-most-exposure/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three studies out, but with one consistent theme. We dive into: CompTia’s IT Industry Outlook 2020 https://www.comptia.org/content/research/it-industry-trends-analysis Pew Research Data on sentiment about tech https://www.technologyreview.com/f/614720/privacy-pew-research-data-collection-big-tech-facebook-google-apple/ AND Forrester tells us calls centers are moving away from outsourcing. https://www.channele2e.com/technology/predictions/2020-artificial-intelligence-ai-and-customer-service/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today The energy sector simulates a cyber attack, and what we can learn https://www.cnbc.com/2019/11/16/energy-sector-practices-for-a-black-swan-cyberattack.html Updates on Voice and voice assistants https://bgr.com/2019/11/15/amazon-vs-google-smart-speaker-market-share-data-third-quarter/ https://www.theverge.com/2019/11/16/20967875/microsoft-cortana-ios-android-app-removal-countries-support-document AND Microsofts Strategy shown in actions https://www.zdnet.com/article/microsoft-brings-back-coopetition-salesforce-partnership-part-of-bigger-plan/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today US government and tech: JEDI, Warrantless searches, and the FCC https://www.zdnet.com/article/its-official-aws-is-challenging-microsofts-10-billion-jedi-contract-win/ https://www.wowt.com/content/news/564816162.html https://gizmodo.com/fcc-plans-to-scrap-defective-system-used-to-post-fake-n-1839869014 https://www.thedailybeast.com/us-intelligence-agencies-we-stopped-collecting-your-phones-location-data-without-probable-cause News from Germany, the UK and the Vatican https://www.reuters.com/article/us-apple-germany-apple-pay/apple-warns-of-risks-from-german-law-to-open-up-mobile-payments-idUSKBN1XP16M https://www.reuters.com/article/us-britain-election-bt/uks-labour-vows-to-nationalize-some-of-bt-in-free-broadband-plan-idUSKBN1XO32K https://www.reuters.com/article/us-technology-pope-children/pope-tells-tech-companies-they-are-responsible-for-child-safety-idUSKBN1XO1TJ AND Are Midmarket companies keeping up against security? https://www.channelfutures.com/security/midsize-companies-have-bigger-cyber-risk-than-enterprises-due-to-cloud-migration  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today JEDI followup and insights https://www.washingtonpost.com/business/2019/11/08/oracle-presses-ahead-with-pentagon-cloud-lawsuit-despite-amazons-loss/ https://www.channelfutures.com/cloud/the-jedi-fight-continues-oracle-busts-chops-even-as-aws-has-yet-to-appeal-microsoft-award Three pieces of Google News https://www.cnbc.com/2019/11/13/google-reportedly-offering-checking-accounts-next-year.html https://venturebeat.com/2019/11/13/google-cloud-launches-ai-driven-management-platform-to-tame-network-complexity/ https://www.businessinsider.com/google-alibaba-third-place-cloud-forrester-report-2019-11 AND IBM research data at Jamf https://www.jamf.com/resources/press-releases/ibm-announces-research-showing-mac-enables-greater-productivity-and-employee-satisfaction-at-ibm/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today 5G making news on multiple fronts https://www.wsj.com/articles/u-s-government-is-tripping-over-itself-in-race-to-dominate-5g-technology-11573527840 https://www.wsj.com/articles/the-good-news-about-5g-security-11573396200 https://www.technologyreview.com/f/614709/5g-has-security-flaws-that-could-let-hackers-track-your-location/ More Healthcare data, and now with regulatory impact https://www.technologyreview.com/f/614708/health-websites-are-sharing-sensitive-medical-data-with-google-facebook-and-amazon/ AND A recap of acquisitions and private equity money Upcoming Events: SaaS MAX Webinar, November 15: http://ow.ly/WGiI50wRslD Channel Evolution Europe 2-3 December: http://bit.ly/2MYCQdd Use code SOBEL for 25% off.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today Cloud adoption data in the financial industry https://www.channelfutures.com/mssp-insider/is-the-financial-industry-abandoning-cloud Content moderation lessons from porn https://onezero.medium.com/why-xhamster-is-so-much-better-at-content-moderation-than-facebook-ec318919b0e4 AND Google with their hand in the health care cookie jar https://www.theverge.com/2019/11/11/20959771/google-health-records-project-nightingale-privacy-ascension Upcoming Events: SaaS MAX Webinar, November 15: http://ow.ly/WGiI50wRslD Channel Evolution Europe 2-3 December: http://bit.ly/2MYCQdd Use code SOBEL for 25% off.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today Tech job data and employee motivation https://www.cnbc.com/2019/11/07/tech-workers-command-high-pay-but-its-not-always-what-they-want-most.html News on breaches from an unlikely source https://www.natlawreview.com/article/managed-service-providers-hit-ransomware-attacks AND Does Apple have a bias problem in the Apple Card? https://www.bloomberg.com/news/articles/2019-11-09/viral-tweet-about-apple-card-leads-to-probe-into-goldman-sachs https://www.nytimes.com/2019/11/10/business/Apple-credit-card-investigation.html  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today ConnectWise Automate targeted by hackers https://www.msspalert.com/cybersecurity-news/hackers-target-connectwise-automate/ The on demand economy hits car repair https://techcrunch.com/2019/11/07/wrenchs-on-demand-vehicle-repair-and-maintenance-service-picks-up-20-million/ AND Blockchain for data retention https://techcrunch.com/2019/11/05/how-arweave-permaweb-works/ Upcoming Events: SaaS MAX Webinar, November 15: http://ow.ly/WGiI50wRslD Channel Evolution Europe 2-3 December: http://bit.ly/2MYCQdd Use code SOBEL for 25% off.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today Facebook and the new government privacy agency https://edition.cnn.com/2019/11/05/tech/facebook-apps-user-data/index.html https://www.theverge.com/2019/11/5/20950171/democrat-privacy-bill-data-agency-dpa-eshoo-lofgren Patch Management getting worse. https://www.msspalert.com/cybersecurity-news/servicenow-patch-management-findings/ AND Cisco Partner Summit https://www.channele2e.com/news/cisco-meraki-partner-summit/ https://www.channele2e.com/channel-partners/msps/cisco-managed-services-strategy/ https://www.channele2e.com/business/small/cisco-smb-strategy/ https://lp.auvik.com/vendor-diversity-report/2019/?co=vdr-drift Events & Downloads: Channel Pro Weekly: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-123-donut-lettuce-and-tomato SaaS MAX Webinar, November 15: http://ow.ly/WGiI50wRslD Channel Evolution Europe 2-3 December: http://bit.ly/2MYCQdd Use code SOBEL for 25% off.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.