Business of Tech: Daily 10-Minute IT Services Insights

How do you predict now what customers may do? How do you get an intimate understanding of your customers right now with so much uncertainty? What can we learn from the mistakes of how solution providers are handled by their channel partners to make sure we are successful predicting the future? Some guidance from Dave Sobel, Host of the Business of Tech on how to best address uncertainty right now. Support the show on patreon: patreon.com/mspradio  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today Several trends get additional data points https://www.cnbc.com/2020/05/07/facebook-to-allow-most-employees-to-work-from-home-through-end-of-2020.html https://www.theverge.com/2020/5/7/21250418/zoom-keybase-acquisition-encryption-security-messages-services https://www.theverge.com/2020/5/7/21250759/ed-markey-fcc-broadband-senate-bill-coronavirus-homework-gap https://www.businesswire.com/news/home/20200507006258/en/Global-Cyber-Security-Market-Forecast-Grow-Slower JEDI Is back! And this time it’s.. petty! https://www.geekwire.com/2020/microsoft-slams-amazons-latest-protest-pentagon-cloud-contract-way-avoid-consequences-bad-business-decisions/ https://thenextweb.com/hardfork/2020/05/08/pentagon-jedi-amazon-protest-microsoft-dod-10-billion-contract-deal-war-cloud/ AND Mark Cuban secret shops in Dallas https://blogmaverick.com/2020/05/07/i-hired-a-team-of-secret-shoppers-to-find-out-how-businesses-were-opening-in-dallas-its-not-good/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today A User experience tool from google – opportunity there? https://blog.chromium.org/2020/05/introducing-web-vitals-essential-metrics.html More good news for Zoom https://www.businessinsider.com/new-york-city-schools-reverse-zoom-ban-online-learning-2020-5 https://blog.zoom.us/wordpress/2020/05/06/zoom-adds-board-member-hr-mcmaster-and-head-of-global-public-policy-and-government-relations-jonathan-kallmer-to-leadership-team/ AND IT By Design helps MSPs https://www.prnewswire.com/news-releases/it-by-design-launches-rebuild-it-program-gives-back-more-than-200k-to-struggling-msps-301054208.html  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today Canalys cloud data https://venturebeat.com/2020/05/01/canalys-cloud-spending-hit-record-31-billion-in-q1-2020-but-growth-continues-to-slow/ 2112 Group’s optimism data https://www.channelnomics.com/2020/05/06/survey-vendors-hold-fast-as-covid-19-crisis-evolves/ AND The impact of lack of broadband on Americans. https://www.nytimes.com/2020/05/05/technology/parking-lots-wifi-coronavirus.html  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today SMB cybersecurity data.. from Cisco https://www.washingtonpost.com/news/powerpost/paloma/the-cybersecurity-202/2020/05/04/the-cybersecurity-202-security-pros-form-alliance-to-help-hospitals-facing-hacking-threats-during-coronavirus/5eaf01d4602ff15fb0023505 https://www.cisco.com/c/dam/en/us/products/collateral/security/2020-smb-cybersecurity-series-may-2020.pdf?CCID=cc000160&DTID=odicdc000509&OID=rptsc021237 How did the Supreme Court do on the phone? https://www.theverge.com/2020/5/5/21246566/supreme-court-teleconference-live-stream-hearings-patent-booking-com AND Event updates with an eye to the trend https://www.channelpartnerinsight.com/news/4014857/microsoft-virtual-inspire-conference-free-attend https://www.channele2e.com/news/updates-05-may-2020/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today Salesforce’s new features, and what we can take from them https://www.axios.com/salesforce-debuts-business-software-for-the-coronavirus-era-b3ee5e42-7dd7-45e2-9c8a-dd118a6cb19f.html Ransomware and the SEC https://www.zdnet.com/article/ransomware-mentioned-in-1000-sec-filings-over-the-past-year/ AND Microsoft’s Windows 10X refocuses. https://www.zdnet.com/article/microsoft-officially-acknowledges-windows-10x-is-coming-first-to-single-screen-devices/ https://www.theverge.com/2020/5/4/21246561/microsoft-windows-10x-single-screens-windows-usage-demand-coronavirus-pandemic  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Originally prepared as a presentation before the current health crisis, there are business lessons to be learned by leveaging ethics in a business sense. How did big tech damage technology's trust? What can be done? What are strategies to deal with that? Dave Sobel, host of the Business of Tech podcast, presents a way to interpret that and how to move forward.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today Amazon’s financial report is out https://www.theverge.com/2020/4/30/21243112/amazon-q1-2020-earnings-covid-19-coronavirus-jeff-bezos Okta tells us about new work from home trends https://www.okta.com/businesses-at-work/2020/work-from-home/ Will 5G be delayed? https://www.theverge.com/2020/5/1/21243856/5g-delay-mobile-carriers-hardware-suppliers-us-europe AND Microsoft Virtual Desktop and Build 2020 https://www.zdnet.com/article/microsofts-windows-virtual-desktop-spring-refresh-whats-new-and-next/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today What Microsoft’s earnings mean for providers https://www.channele2e.com/channel-partners/csps/microsoft-cloud-revenue-quarterly-azure-office-365-results/ https://www.channelpartnerinsight.com/news/4014650/microsoft-ceo-achieved-transformation-months-q3 Big Tech’s trust problem https://www.washingtonpost.com/technology/2020/04/29/most-americans-are-not-willing-or-able-use-an-app-tracking-coronavirus-infections-thats-problem-big-techs-plan-slow-pandemic/ AI cameras in the new workplace https://www.reuters.com/article/us-health-coronavirus-surveillance-tech/companies-bet-on-ai-cameras-to-track-social-distancing-limit-liability-idUSKCN22914R AND Dreamforce… now virtual https://www.channelnomics.com/2020/04/30/add-dreamforce-to-the-list-of-canceled-events/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today Four items from the cloud giving us a forward plan https://www.engadget.com/google-meet-free-gmail-account-100034641.html https://uk.reuters.com/article/us-oracle-zoom-video-commn/oracle-wins-cloud-computing-deal-with-zoom-as-video-calls-surge-idUKKCN22A1R9 https://www.zdnet.com/article/multicloud-deployments-become-go-to-strategy-as-aws-microsoft-azure-google-cloud-grab-wallet-share/ https://www.zdnet.com/article/google-cloud-revenue-climbs-in-q1-ad-sales-sink-due-to-pandemic/ Trends in Managed Services from CompTIA https://www.comptia.org/members/resource-library/content/trends-in-managed-services AND Ingram with even more programs to leverage https://www.channelpronetwork.com/news/ingram-micro-adds-two-financing-offers-fuel-deals-during-coronavirus-slowdown  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.