Business of Tech: Daily 10-Minute IT Services Insights

Three things to know today Microsoft Ignite is here https://www.thurrott.com/cloud/microsoft-365/241415/microsoft-ignite-2020-is-here https://venturebeat.com/2020/09/22/microsoft-teams-virtual-commute-headspace-meditation/ https://www.crn.com/slide-shows/cloud/microsoft-ignite-2020-8-big-updates-in-teams-and-security/1 https://techcrunch.com/2020/09/22/microsoft-challenges-twilio-with-the-launch-of-azure-communication-services/ https://www.crn.com/slide-shows/cloud/14-top-azure-announcements-from-microsoft-ignite-2020?itc=refresh T-Mobile goes in with Microsoft 365 https://www.channelpro.co.uk/news/11898/t-mobile-launches-new-small-business-plans-with-microsoft-365 AND What to learn from a small Welsh town? https://thenextweb.com/insights/2020/09/22/old-tv-breaks-internet-village/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today New data on smart speakers and voice adoption https://www.axios.com/newsletters/axios-login-715d0d9f-ce79-44bf-baab-9c59687258e4.html?chunk=1&utm_term=emshare#story1 https://techcrunch.com/2020/09/21/amazon-details-its-low-bandwidth-sidewalk-neighborhood-network-coming-to-echo-and-tile-devices-soon/ Kids privacy concerns over school from home https://www.axios.com/newsletters/axios-login-da0f7769-d5e3-4a59-810d-3525a43b4e63.html?chunk=0&utm_term=emshare#story0 https://www.msspalert.com/cybersecurity-breaches-and-attacks/compliance/united-kingdom-boosts-online-privacy-requirements/ AND Government warnings on a critical server patch https://www.engadget.com/homeland-security-warning-zerologon-windows-server-flaw-175800739.html  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Tech confidence drops even further https://fleishmanhillard.com/wp-content/uploads/meta/resource-file/2020/techlash-2020-why-the-technology-sector-needs-to-lean-in-now-on-consumer-expectations-1600287855.pdf HP may be your next competitor https://www.channelpronetwork.com/news/hp-introduces-subscription-hardware-and-services-program-smbs AND Ransomware’s first human death https://www.zdnet.com/article/first-death-reported-following-a-ransomware-attack-on-a-german-hospital/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today A romp through remote work, hiring, staffing, and the opportunity there https://www.ciodive.com/news/employees-prefer-work-from-home-slack/585319/ https://www.infosecurity-magazine.com/news/uk-businesses-long-term-shift/ https://www.businessinsider.com/millennials-fleeing-major-us-tech-hubs-for-more-affordable-cities-2020-9 https://www.ciodive.com/news/tech-talent-covid-19-san-francisco/585313/ https://www.technewsworld.com/story/86847.html AND Robotic Process Automation – some data points https://www.ciodive.com/news/automation-rpa-chatbot-forrester/585145/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Why might customers leave you? https://www.msspalert.com/cybersecurity-research/smbs-struggling-to-meet-it-security-needs-in-pandemic-study-finds/ https://www.globenewswire.com/news-release/2020/09/16/2094591/0/en/91-of-SMBs-Would-Consider-Using-or-Switching-to-a-New-IT-Service-Provider-if-Offered-the-Right-Cybersecurity-Solution.html IoT data shows it’s well beyond emerging https://iotbusinessnews.com/2020/09/15/64107-iot-managed-service-providers-connect-more-than-50-million-cellular-devices/ AND ASCII Group Expands benefits https://www.channelpronetwork.com/news/ascii-group-adds-telehealth-member-benefit  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today Digging into Gartner’s analysis of Amazon, Microsoft and Google https://www.businessinsider.com/google-cloud-gartner-magic-quadrant-report-2020-9 https://www.businessinsider.com/tiktok-oracle-confirms-proposal-submitted-us-government-trusted-technology-partner-2020-9 AND TechAisle with Cloud Application Adoption insights https://techaisle.com/blog/423-ww-smb-customer-facing-cloud-applications-adoption-driving-digitalization  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today. How to grow your customer base 10% https://www.axios.com/newsletters/axios-login-8f40ae9f-01fa-4ea3-832e-65b146673a37.html?chunk=3&utm_term=emshare#story3 How to achieve above industry medium performance https://www.geekwire.com/2020/seattle-area-companies-join-board-challenge-pledging-add-black-directors-within-12-months/ https://www.channele2e.com/equality/accenture-black-founders-development-program/ AND How to find more people for tech jobs https://www.comptia.org/content/research/diversity-in-the-high-tech-industry https://www.comptia.org/blog/small-tech-businesses-diversity-competitive-advantage  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

We had a summer of reckoning around racial justice. In my interview with Todd Thibedeaux, he brought up his focus on diversity for CompTIA as it related to the workforce. He’s not alone – I’m sure many of you have also been thinking about what to do that’s actionable. In this video, Dave Sobel, Host of the Business of Tech podcast, presents the results of the podcast's research into IT Channel Leadership Diversity, presenting the current state of play and some ideas for where to go from here. Support the show on patreon: https://patreon.com/mspradio  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today The economy around office space https://marker.medium.com/remote-work-is-killing-the-hidden-trillion-dollar-office-economy-5800af06b007 The Voice Interoperability Initiative AND A new hack targets MSPs as the landscape continues to worsen https://www.msspalert.com/cybersecurity-breaches-and-attacks/stealthy-malware-targets-msps-hides-in-plain-sight-from-anti-virus-security/ https://www.businesswire.com/news/home/20200909005403/en/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today Portland clamps down hard on facial recognition https://www.geekwire.com/2020/portland-passes-nations-strongest-facial-recognition-ban-government-businesses/ 5G hype … again https://www.pcmag.com/fastest-mobile-networks/2020 Zero Trust opportunities https://www.ciodive.com/news/zero-trust-security-covid-deloitte/584966/ AND Blocking and tackling https://www.zdnet.com/article/blurtooth-vulnerability-lets-attackers-overwrite-bluetooth-authentication-keys/ https://www.bleepingcomputer.com/news/security/azure-now-installs-security-updates-on-windows-vms-automatically/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.