Business of Tech: Daily 10-Minute IT Services Insights

Three things to know today Government security movements we care about Stats on that landscape AND The other side gets smarter and smarter Government security movements, stats on the landscape, and other side’s smarts Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today Saving time on commutes, employee happiness, and small town lures — which trends are playing out? AND Kaseya didn’t pay for the decryption, but what about those NDAs? This is the Business of Tech. Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today Semiconductor shortage, business travel, and virtual doctors visits… a market perspective https://www.reuters.com/technology/car-chip-shortage-abate-smartphones-could-be-next-industry-execs-2021-07-23 https://www.axios.com/newsletters/axios-closer-3deb9439-e340-49d2-a082-b489d821c6c2.html?chunk=0&utm_term=emshare#story0 https://www.thurrott.com/hardware/253559/intel-reports-record-revenues-from-pcs https://www.zdnet.com/article/what-airlines-are-saying-about-the-return-of-business-travel/#ftag=RSSbaffb68 https://www.axios.com/newsletters/axios-closer-3856f576-557f-4e4f-a81c-2417210b8d97.html?chunk=0&utm_term=emshare#story0 https://www.axios.com/newsletters/axios-whats-next-85d8a6e5-3582-4170-b5e4-f62486572f80.html?chunk=0&utm_term=emshare#story0 AND A tale of two ransomwares. https://www.bleepingcomputer.com/news/security/no-more-ransom-saves-almost-1-billion-in-ransomware-payments-in-5-years/ https://www.bleepingcomputer.com/news/security/kaseya-obtains-universal-decryptor-for-revil-ransomware-victims/ Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today, a conversation with Dimitri Nemirovsky, Co founder and COO of Atakama. Our conversation is on the difference between cybersecurity and information security, the mess of delivering this, and a broad reaching conversation about incentives. About Dimitri: Dimitri Nemirovsky is the Co-founder and COO of Atakama, an innovative data security company that provides a file-level encryption solution like nothing else available on the market. Before becoming a serial entrepreneur, Dimitri spent 15 years practicing law representing some of the world’s largest financial services firms on matters that regularly made the front page of the WSJ. Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/ Subscribe and click the notification bell to get all the latest videos.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Market data from Gartner, CIOs, ISG, IBM, and Datto https://www.channelpartnerinsight.com/news/4034672/global-spending-hit-usd-2trn-2021-gartner https://smartermsp.com/msps-celebrate-growth-as-it-spending-questions-remain/ https://www.ciodive.com/news/cloud-security-modernization/603728/ https://channelbuzz.ca/2021/07/optimism-reigns-in-datto-msp-survey-with-93-saying-its-a-good-time-to-be-an-msp-37191/ https://www.axios.com/newsletters/axios-whats-next-8ef86e87-1175-4f8c-b27a-d693b616dd04.html?chunk=1&utm_term=emshare#story1 TechAisle research on Microsoft’s Cloud PC https://techaisle.com/blog/462-microsoft-cloud-pc-may-see-acceptance-within-smb-and-midmarket-firms AND Cyber notification moves through Congress in a legislation review https://www.cnbc.com/2021/07/21/new-bill-would-make-some-companies-report-cyber-attacks-to-government.html https://www.theverge.com/2021/7/21/22587331/right-to-repair-apple-iphone-ftc-lina-khan-open-meeting?scrolla=5eb6d68b7fedc32c19ef33b4 https://www.politico.com/newsletters/morning-tech/2021/07/21/bidens-trustbuster-streak-continues-with-kanter-pick-796632 https://www.reuters.com/world/middle-east/israeli-lawmaker-sees-possible-export-review-nso-spyware-scandal-2021-07-22/ Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today Big increases in data leaks as we review the ransomware landscape https://techcrunch.com/2021/07/19/toolkit-nso-pegasus-iphone-android/ https://www.techrepublic.com/article/your-iphone-and-the-pegasus-spyware-hack-what-you-need-to-know/#ftag=RSS56d97e7 https://www.techrepublic.com/article/ransomware-fallout-is-devastating-and-could-often-be-avoided-study-finds/#ftag=RSS56d97e7 https://www.zdnet.com/article/740-ransomware-victims-named-on-data-leak-sites-in-q2-2021-report/#ftag=RSSbaffb68 https://www.channelpro.co.uk/news/12235/canalys-highlights-top-traits-of-fast-growing-cyber-security-partners https://www.itnews.com.au/news/afp-leading-new-cross-agency-ransomware-taskforce-567623 https://www.bleepingcomputer.com/news/security/france-warns-of-apt31-cyberspies-targeting-french-organizations/ https://www.ciodive.com/news/ransomware-cloudian-report-breach/603638/ https://www.techrepublic.com/article/ransomware-attackers-are-growing-bolder-and-using-new-extortion-methods/#ftag=RSS56d97e7 https://www.zdnet.com/article/google-cloud-rolls-out-new-security-tools-as-threat-landscape-heats-up/#ftag=RSSbaffb68 https://www.bleepingcomputer.com/news/security/mitre-updates-list-of-top-25-most-dangerous-software-bugs/ AND Respect in Security shows a lot of abuse of professionals – and what you can do https://www.computerweekly.com/news/252504309/Respect-in-Security-challenges-abuse-and-harassment-in-cyber Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Cali and Virginia go big on Broadband.. and let’s collect those bills https://arstechnica.com/tech-policy/2021/07/california-passes-historic-plan-for-statewide-open-access-fiber-network/ https://www.theverge.com/2021/7/16/22580559/virginia-broadband-household-ralph-northam-mark-warner https://www.axios.com/newsletters/axios-login-776b4490-c050-4480-b8e0-0a8c51c5a350.html?chunk=0&utm_term=emshare#story0 https://www.zdnet.com/article/t-mobile-verizon-and-at-t-battling-it-out-over-5g-download-speeds-video-and-gaming/#ftag=RSSbaffb68 The recession is over, plus where to work remotely https://www.reuters.com/business/recession-ended-april-2020-making-it-shortest-record-2021-07-19/ https://www.axios.com/newsletters/axios-whats-next-9c2600c6-327c-4ee0-a099-4de2570d727c.html?chunk=2&utm_term=emshare#story2 AND Zoom’s big strategy reveal https://www.zdnet.com/article/why-zoom-bought-five9-for-14-7-billion-enterprise-wallet-share-and-a-big-customer-engagement-play/#ftag=RSSbaffb68 https://www.zdnet.com/article/zoom-announces-general-availability-of-zoom-apps-and-its-new-virtual-events-platform/#ftag=RSSbaffb68 https://techaisle.com/blog/460-five9-driving-customer-experience-solution-success-with-a-thoughtful-and-collaborative-global-partner-program Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

More than three data points to know today Work from home, and we look at Political leanings Location Employee motivation AND Even happiness. Plus, why you care. https://www.ciodive.com/news/flexible-hybrid-work-mercer/603401/ https://thenewstack.io/young-female-developers-burn-out-because-of-expectations/ https://www.vox.com/recode/22576811/remote-work-survey-data-for-progress-democrats-republicans-approval https://www.axios.com/newsletters/axios-whats-next-b1080d6e-5f21-47e3-b9e6-2411f398530c.html?chunk=2&utm_term=emshare#story2 https://www.zdnet.com/article/working-from-home-is-creating-new-tech-hotspots-and-they-arent-all-where-youd-expect/#ftag=RSSbaffb68 https://www.cnet.com/news/google-employees-angered-by-search-giants-hypocritical-remote-work-policies/ https://www.vox.com/recode/22583549/apple-employees-petition-work-home-employee-activism https://www.bloomberg.com/news/articles/2021-07-20/apple-will-postpone-return-to-office-after-covid-19-persists Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today What we need to know about consumers https://www.axios.com/newsletters/axios-closer-ddbab2a9-f79c-4900-bb6a-4730462e6c63.html?chunk=0&utm_term=emshare#story0 https://www.axios.com/newsletters/axios-closer-d932f3fc-9b10-4af7-a86a-5e201b155a82.html?chunk=0&utm_term=emshare#story0 https://www.channele2e.com/channel-partners/msps/managed-services-market-growth-forecast-research-2021-to-2026/?utm_medium=email&utm_source=sendpress&utm_campaign Big movement from the US government on ransomware https://www.theverge.com/2021/7/14/22577471/microsoft-solarwinds-hack-zero-day-serv-u https://www.cisa.gov/publication/guidance-msps-and-small-and-mid-sized-businesses https://us-cert.cisa.gov/ncas/current-activity/2021/07/19/us-government-releases-indictment-and-several-advisories-detailing https://apnews.com/article/technology-joe-biden-europe-business-government-and-politics-cd21d84b5fd070421f871610b40e91d0 https://www.axios.com/newsletters/axios-login-b6382114-d373-40d5-80ca-dc21a7ca0368.html?chunk=0&utm_term=emshare#story0 https://www.hackread.com/solarwinds-hackers-ios-zero-day-hack-iphones/ AND $31 dollars a month, and why you care. https://www.theverge.com/2021/7/15/22578396/microsoft-windows-365-pricing-skus-monthly-subscription-cost https://www.zdnet.com/article/microsoft-reveals-31-per-user-per-month-price-tag-of-one-of-the-coming-windows-365-skus/#ftag=RSSbaffb68 Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Karl Palachuk thinks the industry needs to professionalize, and has proposed draft legislation to bring to state houses across the country, and possibly the world. What is he proposing, and what are the next steps? National Society of IT Service Providers: https://www.nsitsp.org/ About Karl: Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of more than twenty books, most of which are also available as audio books. He is the founder of the Small Biz Thoughts Technology Community and maintains four blogs, including Small Biz Thoughts and Relax Focus Succeed. Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017. He now provides coaching and consulting services to IT professionals of all sizes. Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/ Subscribe and click the notification bell to get all the latest videos.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.