

So What About AI Agents
Philippe Trounev
🎙 What About AI Agents is your go-to podcast for exploring the rapidly evolving world of AI agents. From automating workflows to revolutionizing industries, we break down the latest advancements, real-world applications, and emerging trends in AI.
Join us weekly as we uncover how AI agents are shaping our future, featuring expert interviews, thought-provoking insights, and stories that bridge the gap between humans and intelligent systems. Whether you're an AI enthusiast, industry professional, or simply curious about the tech shaping tomorrow, What About AI Agents has something for you.
Join us weekly as we uncover how AI agents are shaping our future, featuring expert interviews, thought-provoking insights, and stories that bridge the gap between humans and intelligent systems. Whether you're an AI enthusiast, industry professional, or simply curious about the tech shaping tomorrow, What About AI Agents has something for you.
Episodes
Mentioned books

Apr 1, 2026 • 29min
Agentic Employees - 1 - EP 56 - Erkang Zheng, Ariso (ariso.ai)
In this episode, Erkang discusses the future of autonomous AI agents in the workplace, focusing on how they can enhance collaboration, offload tedious tasks, and serve as personalized assistants. He shares insights on building trust, managing context, and the technical challenges involved in creating truly autonomous AI partners.keywordsAI agents, autonomous AI, workplace productivity, collaboration, context management, AI privacy, AI tools, organizational AI, AI in business, AI innovationkey topicsAutonomous AI agents in the workplaceContext and memory management in AITrust, privacy, and security in AI systemsAI's role in collaboration and organizational knowledgeTechnical challenges in building autonomous AIguest nameErkangtitlesBuilding Autonomous AI Agents for the Future of WorkHow AI is Transforming Collaboration and ProductivitySound Bites"The next wave is AI helping us in collaboration""Ari caught a scam I totally missed""Ensuring reliability and trust in AI systems"Chapters00:00Introduction to Erkang and his AI journey01:05The evolution of autonomous AI agents02:20AI in collaboration and organizational overhead02:49Identifying bottlenecks in manual work04:19The concept of a continuous, context-aware AI agent05:31Meeting notes and actionable insights from AI07:55Autonomous actions and proactive AI assistance08:25Managing context and role-specific AI knowledge09:54Self-improvement and personalized coaching from AI11:16AI-generated work reports and reflections12:51Technical challenges in building autonomous agents14:09Trust, privacy, and security considerations15:46AI as a true employee and autonomous partner17:54AI detecting scams and protecting users autonomously19:49Technical architecture and decision-making in AI20:37Building full autonomy and subconscious memories21:16AI adapting to user habits and optimizing workflows22:30Tasks fully offloaded to AI and efficiency gains24:30Overcoming technical challenges and inconsistencies25:51Ensuring reliability, consistency, and deterministic actions27:19Future features: voice interaction and expansion28:41Getting started with Ari and AI adoption in organizationshttps://www.docsie.io

Feb 26, 2026 • 24min
Agentic Patient Engagement - EP 55 - Alex Zoller - PatientGenie
In this episode, Alex Zoller discusses the innovative use of AI agents in healthcare to improve patient engagement and access. His platform utilizes a multi-agent architecture to facilitate communication between healthcare plans and members, ensuring that patients receive personalized assistance in scheduling appointments and navigating the healthcare system. The conversation covers the challenges of maintaining context in voice interactions, the importance of compliance and validation, and the operational efficiencies gained through automation. Alex also shares insights on product management and the future of AI in healthcare, emphasizing the need for empathy and scalability in solutions.takeawaysAI agents can significantly improve healthcare access.Multi-agent architecture allows for more complex interactions.Empathy is crucial in healthcare communications.Compliance and validation are essential to avoid errors.Testing and simulation are key to agent performance.Agents can operate 24/7, enhancing patient engagement.Understanding existing workflows is vital for implementation.Healthcare solutions must be scalable and adaptable.Mistakes can be corrected in real-time by the system.Operational metrics show significant cost savings.titlesRevolutionizing Healthcare with AI AgentsThe Future of Patient EngagementSound Bites"Healthcare has zero tolerance for errors.""Quality is our top priority.""Empathy is a priority for healthcare."Chapters00:00Introduction to AI Agents in Healthcare02:46The Outreach Process for Annual Wellness Visits05:58Multi-Agent Architecture Explained08:35Navigating IVR and Provider Interactions11:33Ensuring Compliance and Quality in Healthcare14:26Handling Mistakes and Safeguards17:13Scaling and Cost Efficiency of AI Agents19:56Future Capabilities and Expanding Use Cases22:41Product Management Insights and Best Practiceshttps://www.docsie.ioJoin us on Discord https://discord.gg/pAUGNTzv

Feb 20, 2026 • 41min
Agentic Code Scanning - EP 54 - Rome Thorstenson - Rafter.so
In this episode, Philippe Trounev interviews Rome Thorstenson, a software engineer and AI researcher, discussing the intersection of AI and cybersecurity. They explore the current state of code security, the role of AI agents in identifying vulnerabilities, and the challenges of trusting these systems. Rom shares insights from his research at NeurIPS and emphasizes the importance of proactive security measures for developers.takeaways80% of the code shipped to production is not secure.AI agents are increasingly used to analyze code for vulnerabilities.Security often takes a backseat to feature development.Evaluating the security of a code base is a complex task.Prompt injection poses significant risks for AI systems.Developers need to prioritize security in their workflows.Rafter offers tools to simplify security scanning for developers.Research in mechanistic interpretability can enhance AI security agents.The landscape of cybersecurity is evolving with AI advancements.Proactive security measures are essential to combat emerging threats.titlesAI's Role in Cybersecurity: A Deep DiveUnderstanding Code Vulnerabilities with AI AgentsSound Bites"AI writes most of the code.""80% of the code is not secure.""Prompt injection is a huge problem."Chapters00:00Introduction to AI Agents in Cybersecurity02:41The State of Code Security and Vulnerabilities05:10Building AI Agents for Code Analysis07:52Evaluating AI Agents and Benchmarking10:27Autonomous Feedback Loops in Cybersecurity13:07Trusting AI Agents for Security Fixes15:47Understanding Vulnerabilities and AI's Role18:42Real-World Examples of Vulnerability Detection23:25Navigating App Development Challenges24:32Getting Started with Rafter28:03Understanding Mechanistic Interoperability35:06Interpreting Model Features and Security37:49Top Security Practices for Developershttps://www.docsie.ioJoin us on Discord https://discord.gg/pAUGNTzv

Feb 4, 2026 • 27min
Voice Agents at Scale - EP 53 - Laurent Cohen - Getoblic
In this episode, Philippe Trounev interviews Laurent Cohen from Getoblic, who discusses the deployment of 1.6 million voice AI agents. Laurent explains the transition from a SaaS model to an infrastructure layer, emphasizing the importance of data gathering and SEO strategies. He shares insights on unit economics, cost efficiency, and the monetization strategies for their voice AI services. The conversation also covers the workflow of AI agents, team structure, early success metrics, and competitive advantages in the voice AI market.takeawaysThe deployment of 1.6 million voice AI agents is a significant achievement.Shifting from a SaaS model to an infrastructure layer is crucial for scalability.Unit economics and cost efficiency are vital for sustainable growth.SEO should be handled in-house as it is the DNA of a company.Gathering data is essential for training AI agents effectively.Monetization strategies include offering free claims for businesses to engage with the platform.AI agents work in a structured workflow to handle customer inquiries.A small team can achieve significant results with the right automation.Early success metrics include claimed pages and minutes spent with voice agents.Building competitive moats involves leveraging unique data and insights.Sound Bites"We need to scale data.""Money is the enemy.""Let's help each other."Chapters00:00Introduction to Voice AI at Scale02:54The Shift from SaaS to Infrastructure Layer05:24Unit Economics and Cost Efficiency08:13SEO Strategies and Data Gathering11:07Monetization Strategies for Voice AI14:11Workflow of AI Agents16:50Team Structure and Automation19:40Early Success Metrics and Conversion22:19Building Competitive Moats25:07The Future of Voice AI and Marketing StrategiesJoin us on Discord https://discord.gg/pAUGNTzv

Jan 27, 2026 • 32min
Agentic Prediction - EP 52 - Michael Ulin - Tenki AI
Michael Ulin, CEO and co-founder of Tenki AI and serial AI founder, explains building multi-agent forecasting systems. He covers agent architectures, transparent limitations to build trust, detailed logging and evaluation, avoiding overfitting via rapid feedback, and practical launch strategies like validating demand and bootstrapping.

Jan 20, 2026 • 40min
Agentic Governance - EP 51 - with Dr. Craig Kaplan
SummaryIn this episode of So What About AI Agents Philippe Trounev and Dr. Craig Kaplan discusses the need for a new approach to AI safety and governance, emphasizing the importance of prevention in design and the concept of AI agents and collective intelligence systems. He highlights the role of ethics and morals in agentic society, the enforcement of ethics and morals in AI agents, and the purpose and values of AI agents. Dr. Kaplan also explores the blueprint for collective intelligence systems, problem-solving and coordination in multi-agent systems, transparency and accountability, decentralization of power, observation and reporting, and the role of values in AI systems. He concludes by discussing the relevance of Herbert Simon's ideas in AI research.takeawaysDemocracy in AI governance can enhance safety.AI agents can work together like a community.Ethics in AI must be enforced through safeguards.Collective intelligence can outperform individual expertise.Designing AI systems requires careful consideration.Transparency is crucial for AI agent interactions.Values from diverse individuals should shape AI behavior.The historical context of AI informs current practices.Short-term fixes are not sufficient for AI safety.Our online behavior influences future AI training.titlesBuilding Safe AI: A Democratic ApproachThe Future of AI GovernanceSound Bites"Two heads are better than one.""We need to think hard about design.""We should behave well online."Chapters00:00Introduction to AI and Superintelligence01:20Governance and Safety in AI05:30The Role of AI Agents in Society07:29Evolving Towards Agentic Democracy09:35Ethics and Morals in Agentic Society12:16Influence vs. Enforcement in AI Behavior15:52Blueprint for Collective Intelligence Systems19:39Human Traits in AI Collective Intelligence22:49Transparency and Accountability Among Agents25:25Decentralization and Power Distribution29:35Learning from Human Governance33:20Herbert Simon's Insights on AI and Morality36:42Key Takeaways for AI Governance

Jan 8, 2026 • 35min
Agentic Payments - EP 50 with Mitchell Jones from Lava Payments
summaryIn this conversation, Philippe Trounev and Mitchell Jones delve into the complexities of agentic payments and the necessary payment infrastructure for the evolving AI economy. They discuss the challenges faced by AI startups in managing payments, the importance of measurement and optimization in payment systems, and the future of agent-to-agent payments. The conversation highlights the need for budgeting controls and trust in agent networks, emphasizing the role of gateways in facilitating these processes.takeawaysAgentic payments require a clear understanding of costs and value delivery.Current payment infrastructures are inadequate for the needs of AI startups.AI startups must adapt their pricing strategies beyond traditional models.Using a payment gateway simplifies the integration of multiple AI models.Measurement is crucial for managing costs in AI operations.Budgeting controls are essential for preventing runaway costs in agentic systems.Trust and accountability are vital in agent-to-agent transactions.The future of payments will involve more automation and less human intervention.Experimentation with pricing models is now more feasible for startups.Building a robust payment infrastructure is critical for the success of AI applications.Keywordsagentic payments, payment infrastructure, AI startups, payment systems, budgeting, trust, agent-to-agent payments, LavaPayments, FinTech, AI economyChapters00:00 Understanding Agentic Payments02:28 The Role of Payment Infrastructure in AI05:21 Optimizing Payment Systems for AI Startups08:07 The Future of Agent-to-Agent Payments11:03 Budgeting and Control in the Agentic Economy13:50 Building Trust in Agent Transactions16:45 The Evolution of AI Agents and Payments19:25 Challenges in Agent Communication and Budgeting22:29 The Importance of Measurement in Payment Systems25:18 Future Use Cases for Agent Payments28:08 Final Thoughts on the Agentic Economy

Dec 17, 2025 • 27min
Agentic Sales Organization - EP 49 with Paul Schmidt from SmartBug | So What About AI Agents
In this conversation, Philippe Trounev and Paul Schmidt discuss the concept of agentic sales organizations, focusing on how AI can empower sales teams by alleviating mundane tasks and enhancing efficiency. They explore the role of sales research agents, essential tools for implementing AI in sales, and the importance of data hygiene. The discussion also covers the cost considerations for introducing AI and predictions for the future of sales technology.takeawaysAgentic sales organizations empower sales teams with AI tools.Sales research agents can save significant time for sales reps.Proposal agents help create polished presentations quickly.Personalization in outreach is key to engaging prospects.Data hygiene is essential for effective AI implementation.Sales teams should document processes for better AI output.Integrating AI should feel seamless for salespeople.Cost-effective solutions exist for implementing AI in sales.AI can help sales teams focus on high-value tasks.Domain expertise is crucial when selecting AI tools.https://www.docsie.ioJoin us on Discord https://discord.gg/pAUGNTzv

Dec 10, 2025 • 32min
Agentic DevOps: Will AI Replace DevOps Engineers? | EP48 ft. NetOrca’s Scott Rowlandson
EP 48 – Agentic DevOps | Featuring Scott Rowlandson (NetOrca)In this episode, Philippe Trounev sits down with Scott Rowlandson from NetOrca to unpack one of the most urgent questions in technology today:We dive deep into the evolution of DevOps, the rise of AI agent orchestration, and how automation is reshaping engineering teams across regulated industries like financial services.Scott brings real-world experience from working in high-compliance environments—where automation isn’t just helpful… it's essential. Together, we explore:How automation is changing the DevOps landscapeWhy DevOps roles aren’t disappearing—but evolvingAI agents and the future of engineering workflowsReducing delivery times in complex tech stacksWhy regulated industries rely heavily on automation“Human-in-the-loop” DevOps modelsWhat skills DevOps engineers MUST develop to stay relevantAutomation will eliminate some manual DevOps tasks.But demand for skilled DevOps engineers is increasing, not shrinking.AI agents will drastically accelerate deployment, compliance, and operations.DevOps pros who embrace orchestration and automation will lead the next era.The future of engineering is hybrid: AI + humans working together.Is AI automation about to replace traditional DevOps roles?🔥 Key Topics Covered🎯 Main Takeaways

Nov 25, 2025 • 34min
Agentic Compliance - Padraic O'Reilly - Cyber Saint - So What About AI Agents | Episode 47
In this insightful conversation, Philippe Trounev and Padraic O'Reilly discuss the evolving landscape of compliance and automation in cybersecurity. They explore the challenges and opportunities presented by AI agents, the importance of quality assurance, and the role of human oversight in maintaining effective compliance systems. The discussion also touches on the future of agentic compliance and the balance between automation and human involvement.https://www.cybersaint.ioand https://www.docsie.ioJoin us on Discord https://discord.gg/ceKz5d4b


