

Lean Six Sigma Bursts
Brion Hurley
Brion Hurley from Business Performance Improvement shares his takes and thoughts on a variety of topics related to process improvement (specifically Lean and Six Sigma methods), Bursts are rapid improvement activities, so this sounded like a good word to use for these short audio clips. We'll try to keep them under 10 minutes each. Have a question? Use the Spotify app to leave us a voice message, and we might pick your question for our next episode!
Episodes
Mentioned books

Mar 13, 2021 • 6min
E27: Calculate cost of nonconformance to get management's attention for Lean
One of the most impactful quality initiatives I was involved with was the creation and deployment of the Cost of Nonconformance (CoNC) report. It was a method to assign a dollar amount to quality problems in order to bring attention to management in the language they most often respond to, money! It could also be applied more broadly beyond just quality issues to any type of waste to increase visibility for your Lean or Six Sigma initiative. Check out our Cost of Poor Quality course at https://www.biz-pi.com/product/cost-of-poor-quality-copq-course/
Links
BIZ-PI.com
Cost of Poor Quality Course
LeanSixSigmaDefinition.com
Creative Safety Supply

Mar 10, 2021 • 9min
E26: Common Data Types for your Process
In process improvement, there is a strong focus of data. But in order to analyze data for an improvement project, you need to know what type of data you have or need, so you can perform the correct analysis. I share the different types of data you may encounter for your project.
Links
BIZ-PI.com
LeanSixSigmaDefinition.com

Mar 6, 2021 • 5min
E25: Why do we need 30 data samples?
I saw a recent question in a forum, asking about the origin of the sample size of 30 data points. I decided to read you the response I gave, and make it a new blog post on my website.
Links
Article: Why do we need 30 data samples?
BIZ-PI.com
LeanSixSigmaDefinition.com

Mar 3, 2021 • 12min
E24: Top 3 things to validate before removing test or inspection steps
I share an article I wrote back in Dec 2013 about reducing or eliminating test or inspection steps using Six Sigma analysis methods of capability and stability, along with risk mitigation tools like FMEA and error proofing.
Links
Article: Top 3 things to validate before removing test or inspection steps
Article: Which Should You Use Cpk or Ppk?
BIZ-PI.com
LeanSixSigmaDefinition.com

Feb 21, 2021 • 9min
E23: What is the Lean Communicators network?
I share an interview I did with Mark Graban about why I created this podcast. He included me in a new networking group called Lean Communicators. We are a group of podcasters that talk about Lean, and we meet about once a month to discuss best practices and learn from each other. Check out the website of all the contributors at LeanCommunicators.com, where you can subscribe to an email list of new episodes from all contributors, or subscribe to individual podcasts. You can also follow us on LinkedIn using #LeanCommunicators. Mark also appeared in Episode 11 of this podcast, so you can hear his questions and my responses.
Links
LeanCommunicators.com
LinkedIn #LeanCommunicators
Lean Blog Podcast #394 with Mark Graban - Interviews with Lean Communicators network
Lean Six Sigma Bursts - Episode 11 with Mark Graban
BIZ-PI.com
LeanSixSigmaDefinition.com

Feb 20, 2021 • 12min
E22: Why calculating Median can be better than a Mean or Average
Most people calculate the average when summarizing data, but what about the median? The median is not as sensitive to outliers and skewed data, and can be a better indicator of the typical or most common outcome in your data.
Links
Wikipedia: Median
BIZ-PI.com
LeanSixSigmaDefinition.com

Feb 16, 2021 • 6min
E21: What is the Hawthorne Effect and does it explain temporary improvements?
Do you see problems recur later after all the attention has gone away? That could be the Hawthorne Effect at work, which can create confusion on whether your improvements are actually working.
Links
Wikipedia: Hawthorne Effect
BIZ-PI.com
LeanSixSigmaDefinition.com

Feb 5, 2021 • 6min
E20: Why I like using the Ideal State Mapping approach
When I facilitate mapping events, after completing the current state map and before we create the future state map, I like to first walk the team through an ideal state discussion. I categorized these concepts and share the list with you in this podcast.
Links
Why I like using the Ideal State Mapping approach
BIZ-PI.com
LeanSixSigmaDefinition.com

Jan 24, 2021 • 10min
E19: Typical Ground Rules for Your Next Lean Kaizen Blitz or Kaikaku Event
Ground rules are an important element of running a successful process improvement event (called Kaizen Blitz or Kaikaku events). In this podcast, I share a compiled list of rules that you can use as a starting point for your next improvement workshop.
Links
List of Typical Lean Kaizen Event Ground Rules
BIZ-PI.com
LeanSixSigmaDefinition.com

Jan 6, 2021 • 14min
E18: Does Jon Taffer of "Bar Rescue" Practice Lean?
During some recent travel, my wife and I ended up watching multiple episodes of "Bar Rescue."
I've watched the show for many years, so I re-watched it with a new lens, now that I'm consulting on my own.
As I thought about my approach to consulting, how would I help these bars and restaurants make dramatic improvements?
Listen for my comparison of how I would prefer to help these bars versus the approach used by host Jon Taffer.
Links
JonTaffer.com
Bar Rescue Show
BIZ-PI.com
LeanSixSigmaDefinition.com


