Wessex LMCs Podcasts

Introducing a new product or way of working can be seen as the way to fix a problem, but why is it that an innovation that works well for one practice does not work so well for a neighbouring practice?  What is it that helps an innovation be introduced successfully? In the third of our innovation podcast series, Jenny Partridge, Innovation Manager at Health Innovation Kent, Surrey, Sussex and Louise Greenwood, Director of Education & Training at Wessex LMCs discuss some of the findings from discussions with practices who have all implemented the same innovation, but with widely varying results. Learn what you can do to help ensure that the innovation you introduce works well.   Automation of admin tasks – examples of products & further reading BetterLetter  GP Automate  Healthtech1  Rapid Health Case study: Transforming primary care access and efficiency through Smart Triage An evaluation of Rapid Health’s Smart Triage at The Groves Medical Centre eGPlearning – eGPlearning (episodes 488 & 489) Administrative triage using digital tools in General Practice – elearning for healthcare Digital Resources Hub | Health Innovation Wessex Innovation Portal – Health Innovation South West

In this podcast, Zoe Tobin, Nurse Advisor for Wessex LMCs is kindly joined by Dr Kate Szymankiewicz, a GP in a Wiltshire practice, with a specialist interest in Tourette's syndrome and young people’s mental health, to raise awareness around the syndrome and in particular the role of the GP in the patient’s journey and diagnosis, the podcast will cover: What is Tourette’s Syndrome - is there a known cause, other co- existing conditions and associated stigma and challenges of living with the syndrome How do you diagnose - when do the symptoms first present, can this develop at anytime to anyone, what is the difference between experiencing ‘ticks’ and a diagnosis of Tourette’s Syndrome How can we support the individual and family post diagnosis - impact a diagnosis can bring for the individual and their family, strategies to support them. What support is available for the individual and their families - where can we signpost for further support. Where can I access learning support as a clinician - e-learning modules and further resources. Supporting resources: e-learning modules: TA website Tourettes Action eLearning Module (tourettes-action.org.uk) NHS Learning Hub - Resource (learninghub.nhs.uk) Tourette’s Action homepage: https://www.tourettes-action.org.uk/ Functional symptoms: https://neurosymptoms.org/en/  

This is the second in our series on Innovation led by Jenny Partridge, Innovation Manager at Health Innovation Kent Surrey Sussex. Smart triage is one solution to the problem faced in general practice of balancing patients’ clinical needs with practice clinical capacity. It is a way of automating the triage process, allocating patient appointments based on their clinical need and approved patient pathway, saving clinical and admin time in the triage and reception process. This podcast discusses why you might consider implementing smart triage, how you could justify it, and shares some tips for implementation. Hear from Cathie Sims, a practice manager who implemented a smart triage system recently and the positive impact this has had on her practice, both for patients and staff. Dan Ferrett, a Practice Manager & Practice Manager Supporter, is considering smart triage & explores the concerns about making such a change, including patient safety, accessibility for all patients and data security questions. Automation of admin tasks – examples of products & further reading BetterLetter  GP Automate Healthtech1  Rapid Health Case study: Transforming primary care access and efficiency through Smart Triage An evaluation of Rapid Health’s Smart Triage at The Groves Medical Centre eGPlearning – eGPlearning (episodes 488 & 489) Administrative triage using digital tools in General Practice – elearning for healthcare Digital Resources Hub | Health Innovation Wessex Innovation Portal – Health Innovation South West

In the first of our series of innovation podcasts, two PM Supporters Jenny Partridge & Sue Scott discuss how and why AI & Automation can make general practice more effective. Jenny is the Innovation Manager from Health Innovation Kent Surrey Sussex and answers questions posed by Sue such as – how do you start in this daunting world of AI? Jenny identifies some quick wins - registrations, repeat prescriptions and lab results and suggests what your next steps might be. Sue and Jenny also look at change fatigue and how to introduce innovation when the team is at full capacity. Automation of admin tasks- examples of products & further reading BetterLetter  GP Automate  Healthtech1   Rapid Health Case study: Transforming primary care access and efficiency through Smart Triage An evaluation of Rapid Health’s Smart Triage at The Groves Medical Centre eGPlearning - eGPlearning (episodes 488 & 489) Administrative triage using digital tools in General Practice - elearning for healthcare Innovation Checklist: Innovations and New Ways of Working - Wessex LMCs Digital Resources Hub | Health Innovation Wessex Innovation Portal - Health Innovation South West

In this podcast, Zoe Tobin, Nurse Advisor at Wessex LMCs, is kindly joined by Karen Hawksworth, registered nurse, and course leader for adult nursing at Southampton Solent University and HIOW Autism Ambassador. They discuss reasonable adjustments including; What do we mean by a reasonable adjustment? What does the law say about reasonable adjustments? Examples of reasonable adjustments Examples of how reasonable adjustments have worked well or not been effective How do we overcome the risk of in-direct discrimination? Sources of support and guidance Related resources: B0467_i_sensory-friendly-resource-pack.pdf Professionals- National Autistic Society GP Surgery | Mencap LeDeR Report 2022 Autism Ambassador Scheme for Hampshire, Portsmouth, Southampton and Isle of Wight

In this podcast, Zoe Tobin (previous Nurse Advisor) is joined by Gemma Burley, Registered Nurse, and course lead for the Foundation degree in Health & Social Care at Southampton Solent University. They discuss the role of the Practice Supervisor (PS) and Practice Assessor (PA) in supporting nursing students in general practice. This podcast covers: Why the PS/PA was introduced by the NMC, in place of the ‘sign off mentor’ role The difference between the PS & PA roles and the role of the Academic Assessor (AA) Accountability concerns- around the use of the term ‘proficiencies’ and recognised lack of available support and training for PS/PA in general practice Training and support available for PS/PAs Tips on how to support a struggling student- role of the PA/AA, action plans and reasonable adjustments Benefits of having a student nurse in practice. Practice Assessor Training, Wednesday, June 4 · 9am - 5pm, Find out more and book here: https://www.eventbrite.co.uk/e/practice-assessor-training-tickets-1292648359039?aff=oddtdtcreator

In this podcast, Dr Andy Purbrick, Wessex LMCs Joint CEO is joined by David Thomas, TB Consultant Nurse from University Hospital Dorset. They discuss important aspects of Tuberculosis (TB), particularly focusing on the rise in TB cases, screening, risk factor groups and common signs and symptoms associated with the disease.

Dr Laura Edwards, Joint CEO at Wessex LMCs, discusses this hot topic with Dr Helen Thomas. What is your child doing with their smartphone? What are teenagers doing? Just how bad are these devices for their health? - and what can we actually do? Hear about Helen’s inspiring work and steps that you can take. An eye opening listen!

Dr. Jenny Rattray, a GP retainer from Fairham and an expert in urological cancers, shares her insights on PSA testing for prostate cancer. The discussion covers the new consensus statement addressing the challenges in early detection while avoiding overdiagnosis. She emphasizes the importance of identifying high-risk patients and informed decision-making before testing. Topics such as the evolving diagnostic pathway, implications for older patients, and the pros and cons of the PSA test highlight the complexities clinicians face in this critical area.

In this podcast Zoe Tobin, (previous Nurse Advisor) is joined by Connie Timmins and Jenny Bennett- Britton, IPC Leads for BSW ICB to discuss all things Infection Prevention and Control (IP&C) in terms of the challenges we face this winter in primary care and tips on how to manage any potential concerns or infections. This podcast covers: Current circulating infections (such as influenza, Covid and RSV) that we are managing in primary care Potential community outbreaks and care homes Practical solutions for practices, including PPE, IP&C measures, patient placement etc Management of staff with confirmed or suspected respiratory infections Resources: NHS England » National infection prevention and control manual (NIPCM) for England NHS England » National Standards of Healthcare Cleanliness Infection Prevention and Control in General Practice - Wessex LMCs Mpox - Wessex LMCs- although not covered in podcast, some great resources and updates shared by Connie & Jenny available here