Zach Goldstein
Founder and CEO of Thanx, a guest engagement platform for restaurants focused on driving loyalty and first-party digital ordering; expert on restaurant loyalty, CRM, and customer data strategies.
Best podcasts with Zach Goldstein
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Mar 11, 2026 • 36min
Owning the Guest Relationship: AI, Loyalty, and the Future of Restaurants
Zach Goldstein, founder and CEO of Thanx, a restaurant loyalty and CRM expert, explains why owning guest relationships is crucial as delivery marketplaces grow. He talks about first-party ordering, loyalty beyond discounts, and how generative AI automates segmentation, campaigns, and guest recovery. The conversation looks at data ownership, marketing automation, and AI-driven personalization for restaurants.
Mar 11, 2024 • 32min
Winning Over Gen Z: The Future of Restaurant Loyalty Programs
Explore the changing preferences of Gen Z diners and how loyalty programs can attract and retain them. Discover the importance of personalization, seamless digital experiences, and data-driven strategies. Get insights on evolving industry trends, innovative loyalty programs, and the impact of technology on the restaurant business.
