Ylan Kazi

Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield of North Dakota, leads enterprise AI strategy in regulated healthcare. He discusses when to build versus buy, balancing in-house teams with vendor partnerships. He covers explainability and auditability, navigating regulation with human-in-the-loop controls, and prioritizing seamless, customer-focused AI that delivers measurable value.

Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield of North Dakota, balances AI innovation with governance in regulated healthcare. He discusses framing AI risk with everyday analogies. He explains forming cross-functional teams for practical policies. He outlines an AI 'do no harm' approach using low-risk pilots. He highlights AI uses that improve patient experience like lab explanations and wait-time predictions.

Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield North Dakota, dives into the challenges healthcare leaders face with cloud technology and infrastructure investments. He discusses strategic planning for cloud migration, emphasizing the risks of cost overruns and outdated thinking. Kazi highlights the shift towards personalization in healthcare, advocating for consumer-centric approaches to enhance satisfaction. He also examines the evolving landscape of data governance and the importance of aligning cloud strategies with specific business outcomes.