Tsedal Neeley

What changes need to be made for an organization to truly succeed with their AI strategy? In this four-part special series, we'll share conversations from the recent HBR Strategy Summit to help you get ahead. In this episode, Harvard Business School professor Tsedal Neeley shares what she's learned about successful AI implementation and organizational transformation, from the minimum technological capabilities needed to what it takes to overcome silos to how to transform workflows and processes to add real value. HBR editor in chief Amy Bernstein facilitates, bringing in audience questions.

Nitin Mittal, who heads Deloitte’s global AI business, and Tsedal Neeley, a Harvard Business School professor, explore how generative AI reshapes organizational culture. They discuss the need for ethical integration and the management of employee concerns about job security. The conversation emphasizes reskilling, fostering collaboration, and maintaining transparency to build trust. Mittal and Neeley highlight the importance of cultural fluency and proactive leadership to navigate the challenges of AI adoption effectively.

We debate the choice of Qatar as the host of FIFA’s World Cup. Was it a mistake to hold the tournament in a country that criminalizes homosexuality? Was this exactly the right thing to do? Who is to judge? Mihir, Felix and their colleague Tsedal Neeley struggle with the question when to say no to countries’ hosting ambitions. Plus, we debate the ongoing workplace revolution. Where will it all end? Did hybrid really win? Hosted on Acast. See acast.com/privacy for more information.

Authors Paul Leonardi and Tsedal Neeley discuss the importance of digital literacy in organizations, the relationship between skill sets and mindsets, and the necessity of courageous leadership in navigating digital transformation. They also explore vulnerability in leadership, communication challenges, and the significance of personal connections in fostering trust and collaboration.

Guests Paul Leonardi and Tsedal Neeley discuss the digital mindset, emphasizing the importance of data, algorithms, and technology in reshaping organizations. They explore combating bias in algorithms, the need for digital literacy, and the significance of active participation in digital transformation.

Tsedal Neeley, a Harvard Business School professor specializing in global teams and digital collaboration, dives into the complexities of leading across cultures and time zones. She highlights the critical importance of mutual adaptation and ongoing learning to bridge communication gaps. Neeley shares strategies to recreate face-to-face dynamics in virtual settings, like quick check-ins for spontaneous sharing. She also addresses the challenges faced by nonnative English speakers, stressing the need for inclusive communication to ensure all team members can contribute fully.

Tsedal Neeley, a Harvard Business School professor and author of 'Remote Work Revolution,' dives deep into the evolving landscape of hybrid work. She discusses the shift from fully remote to blended work environments, emphasizing flexibility and in-person collaboration. Neeley stresses the importance of building trust—both cognitive and emotional—within teams, and shares strategies for empathetic leadership. The role of AI in supporting human collaboration is also explored, alongside the need for inclusivity and equitable practices in the workplace.

Hiroshi Mikitani, CEO of Rakuten, Japan's largest e-commerce platform, and Tsedal Neeley, a Harvard Business School professor, dive into Rakuten's bold shift to English as its official language for global expansion. They discuss the initial resistance and productivity dips faced by employees, along with the long-term cultural transformation this decision ignited. The conversation highlights the importance of language in global strategy and the nuanced challenges of cross-cultural management in a rapidly evolving business landscape.

Tsedal Neeley, a Harvard Business School professor and author of *Remote Work Revolution: Succeeding from Anywhere*, discusses the evolving landscape of remote work. She reveals that remote teams can actually be more productive, debunking common myths. Surveillance software harms employee trust and engagement, making empathy essential for leaders. Tsedal emphasizes the importance of structured informal interactions and recognizing individual differences to build cohesion. She shares practical strategies for enhancing communication and emotional trust in virtual settings.

Tsedal Neeley, a Harvard Business School professor specializing in global collaboration, dives into the complexities of leading diverse teams in today's hybrid work environment. She shares the inspiring case of Tauri Khan, who faced the daunting task of managing an underperforming, culturally varied group. The discussion highlights effective strategies for overcoming language barriers and fostering team dynamics. Neeley emphasizes the necessity of cross-cultural awareness and leadership skills to succeed in a globalized workforce.