Troy Johnson
SDR Enablement Program Manager at JumpCloud with ~8–9 years in sales development and six years managing SDR teams, focused on using AI role-play, onboarding certification, and progression programs for SDRs.
Best podcasts with Troy Johnson
Ranked by the Snipd community
13 snips
Feb 20, 2026 • 50min
OK26: How to Train Cold Callers with AI: 5 Scenarios That Took JumpCloud from 10 Reps to 100+ - with Troy Johnson, SDR Enablement at Jumpcloud
Troy Johnson, SDR Enablement Program Manager at JumpCloud with ~8–9 years in sales development, explains how AI role-play is used to certify new reps with 100+ practice scenarios. He describes a March-Madness-style qualification competition, monthly talk-track rollouts with live practice, and building an SDR-to-AE progression using AI scenarios and manager-led demos.
9 snips
Jan 15, 2026 • 49min
OK23: How to Build SDR Enablement from Scratch: When to Hire, What to Focus On, and the 3 Things Every Outbound Playbook Needs (with Troy Johnson, SDR Enablement at Jumpcloud)
Troy Johnson, the SDR Enablement Program Manager at JumpCloud, shares his insights on building robust SDR enablement strategies. He discusses the vital distinctions between skills coaching and management roles. Troy reveals how he ramped up in just 90 days by interviewing over 15 leaders and leveraging AI for pattern recognition. He emphasizes three essential components for an SDR playbook, ideal onboarding structures, and the importance of timing when hiring for enablement. His use of AI in training is revolutionary, making rapid learning for sales reps a reality.
