Sushmina Parihar
Senior analyst at the Thomson Reuters Institute who researches how law firms deliver and measure client value, providing data-driven insights on trust, service design, and value capture.
Best podcasts with Sushmina Parihar
Ranked by the Snipd community
Feb 4, 2026 • 33min
What does it take for law firms to create and prove client value?
Sushmina Parihar, senior analyst at the Thomson Reuters Institute who researches how law firms measure client value. She discusses why value is the battleground in 2026. She explains stages of trust, mapping relationships, and demand management. She covers intake questions, service design around outcomes, communication’s role, and making impact visible to capture value.
