Sungsoo Ray Hong
Assistant professor in information science and technology focused on human–computer interaction, human factors in machine learning, and interpretability; co-author of research on industry practices and challenges in model interpretability.
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Jun 26, 2020 • 32min
Interpretability Practitioners
Sungsoo Ray Hong, an assistant professor studying human–computer interaction and interpretability, joins to discuss industry practices and challenges around model explainability. He covers how HCI frames interpretability, study design with practitioners, differences between blackbox and whitebox needs, tooling and workflow pain points, scalability hurdles, and promising design directions.
