Stephanie Blair
Founder and CEO of Know & Flourish, a professional growth advisory that provides coaching, training, and advisory services to leaders responsible for growth, with a background as a VP of Customer Success and experience building CS motions at scale.
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Feb 10, 2026 • 43min
Beyond the Job Description: Career Growth in Digital CS with Stephanie Blair | Episode 101 | Episode 101
Stephanie Blair, Founder and CEO of Know & Flourish and former VP of Customer Success, shares career growth tactics in digital CS. She talks about building a career identity beyond titles. Short experiments and small tech wins that boost internal reputation get highlighted. They explore expanding your lane without burning out, the rise of digital program managers and why human moments still win.
