Simon White
Chief Claims Officer at Apollo who has implemented claims automation at scale, reporting large volumes processed and measurable reductions in claims handling times.
Best podcasts with Simon White
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Feb 15, 2026 • 17min
How automation is shaping the future of claims in the Lloyd's and London market (394)
Zoe Woods, Claims Improvement Manager at Lloyd’s, shares market innovation and oversight work. Simon White, Chief Claims Officer at Apollo, explains large‑scale claims automation wins. Aidan O’Neill, CEO of DOCOsoft, focuses on claims tech and dashboards. They discuss why specialty claims can be automated, real-world rollouts, data and dashboards, modular plug‑and‑play services, and balancing innovation with market oversight.
