Shobhit Varshney
Global Head of Artificial Intelligence at Citi leading the firm's enterprise AI strategy with a focus on value-first, responsible AI, and scalable platforms; former IBM data and AI leader with extensive experience in large-scale AI adoption.
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Mar 26, 2026 • 28min
Why Citi Re-Engineers Workflows Before Applying AI
Shobhit Varshney, Global Head of Artificial Intelligence at Citi and former IBM data and AI leader, discusses re-engineering workflows before adding AI. He covers prioritizing high-value use cases, building a central AI platform with shared components, scaling from pilots with ROI accountability, fostering an AI-first culture, and embedding responsible AI and governance across the firm.
