Scott Strickland
Chief Commercial Officer at Wyndham Hotels & Resorts and former CIO of Wyndham Hotel Group, experienced in enterprise technology, AI initiatives, and aligning AI with business strategy.
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Feb 23, 2026 • 40min
377: How Wyndham Hotels Aligns AI with Business Strategy to Empower People at Work, with CCO Scott Strickland
Scott Strickland, Chief Commercial Officer at Wyndham Hotels & Resorts and former CIO, brings enterprise tech and AI leadership experience. He discusses aligning AI to business ROI and time-to-value. He explains winning board support with the “4 E’s,” scaling from a few pilots to hundreds of use cases, balancing automation with hospitality, and building trust through transparency, reskilling, and security-by-design.
