Sanjay Saraf

Senior payments executive serving as SVP & Global Chief Product Officer for Merchant Solutions at Fiserv, with a background as a merchant and product leader focused on payments, tokenization, and merchant platforms.

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Mar 24, 2026 • 23min

Agentic Commerce Explained with Sanjay Saraf, SVP & Global Chief Product Officer for Merchant Solutions at Fiserv | Episode 477

Sanjay Saraf, SVP & Global Chief Product Officer for Merchant Solutions at Fiserv, a payments and product leader focused on tokenization and merchant platforms. He explains agentic commerce where AI agents discover, decide, and transact for customers. Conversations cover how trust replaces simple authentication, Visa vs Mastercard approaches to agent protocols, making stacks agent-ready, SMB inclusion, and early use cases like travel and B2B payments.

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