Ruth Heuss
McKinsey senior partner and Global Co-Convener of McKinsey’s Operations Practice, with expertise in manufacturing, digital adoption, and implementing AI and robotics in operations.
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Mar 5, 2026 • 21min
Winning the Race to Rewire in 2026: Capturing operational advantage
Ruth Heuss, McKinsey senior partner known for AI, robotics, and manufacturing transformations; Dan Swan, McKinsey senior partner focused on manufacturing, supply chains, and tech-enabled change. They discuss rewiring operations for 2026. Topics include end-to-end process transformation, agentic AI and service adoption, automation and reskilling, regional approaches, and how to capture operational advantage.
