Robyn Bolton

Robyn Bolton, innovation and strategy leader at Mile Zero, returns with sharp takes on AI, product design, and business models. They explore identic AI and personalized agent concierges. They debate designing for agent-to-agent flows, the risks of lost nuance, and why AI could eclipse SaaS in scale and disruption.

In this podcast, Robyn Bolton discusses the role of senior executives in leading new growth initiatives. She highlights the importance of senior leaders standing astride mainstream and disruptive growth businesses, sensing changing circumstances, and adjusting metrics to create space for employees to spot disruptive opportunities. Robyn emphasizes the need for senior leaders to act when business is good rather than during difficult times. The chapter descriptions include exploring the challenges of information asymmetry, managing innovation, and the importance of vigilance in disruptive innovation.

Robyn Bolton, innovation advisor at Mile Zero who specializes in inclusive design and product strategy. She discusses Stanford research on LLMs and why plausible but unfaithful AI reasoning is dangerous. She explains how designing for disability can spark broad innovation. She warns about the hidden costs of shipping too fast and the human bottlenecks that follow.