Robin Heffernan
CEO of Empassion (Impassion) Health, an operator of a nationwide supportive care network focused on palliative and hospice services, experienced in building care coordination and payer contracting for community-based end-of-life care.
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Apr 22, 2026 • 29min
Why so few patients access palliative care, and how Empassion is addressing that | Robin Heffernan (Empassion)
Robin Heffernan, CEO of Empassion Health, leads a nationwide supportive care network for palliative and hospice services. She explains the difference between palliative and hospice care. She outlines Empassion’s payer-contract model that makes care free to patients and a tech-enabled in-home network across 45 states. She also discusses measuring hospice quality and why fraud and oversight gaps persist.
