Robert Dell’Osso
President/Principal Property Manager of MasterKey Property Management and NARPM Governmental Affairs Committee Chair, experienced in property management, maintenance operations, and industry advocacy.
Best podcasts with Robert Dell’Osso
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Apr 1, 2026 • 45min
The Why and When to Hire a Handyman
Robert Dell’Osso, President/Principal Property Manager at MasterKey and NARPM advocacy leader, shares his journey from DIY maintenance to hiring a full-time handyman. He discusses when to bring on in-house maintenance, pros and cons of a separate maintenance company, transparency on contractor invoices, and strategies for running turnovers and field teams to reduce vacancy time.
