Rob Stevenson
Product leader at Keap with extensive SaaS experience, focused on customer success and building product partnerships; featured guest discussing building with customers in mind.
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Jan 3, 2023 • 21min
What It Means To Build With Your Customers In Mind (With Keap's Rob Stevenson)
Rob Stevenson, product leader at Keap known for SaaS product and customer success work. He discusses working tightly with product teams and forming true partnerships. They cover honest handling of customer requests, fitting asks to your ideal customer profile, and turning single-customer fixes into scalable solutions.
