Rich Clow
Head of Innovation and Strategy, Global Payment Solutions at Bank of America, with 25+ years in payments and digital banking focused on customer experience, AI, and embedded finance.
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Mar 31, 2026 • 44min
From Cash and Cards to Invisible Banking
Rich Clow, Head of Innovation and Strategy at Bank of America with 25+ years in payments and digital banking. He talks about AI-driven conversational assistants, embedded finance reshaping account-to-account payments, and the race for instant, secure transactions. Also covers future authentication like passkeys and virtual cards, and how listening to clients drives practical, responsible innovation.
