Ragan Hartman
Dental industry executive coach and healthcare management professional with over 27 years of experience, specializing in patient communication, team scripting, and practice operations.
Best podcasts with Ragan Hartman
Ranked by the Snipd community
Jan 27, 2026 • 41min
141. Effective Patient Communication: Scripts for Collections, Cancellations, and Going Out-of-Network with Ragan Hartman of Fortune Management
Ragan Hartman, a dental leadership coach with 27+ years in healthcare management, shares practical communication and scripting strategies. She breaks down word choice, handling collections and insurance denials, reducing cancellations and no-shows, and messaging for going out-of-network. Short, usable scripts and timing tactics to help teams navigate tough conversations.
