Preston Klein
Director of the Mission Critical Team Institute and host of the Teamcast, focused on research and education for mission-critical teams, tacit knowledge transfer, and special operations selection and assessment.
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Jan 19, 2026 • 55min
Episode 126 - Measuring Team Performance Part II
Annie, a neonatal resuscitation clinician, Patrick Hetrick Schauenberg, a surgeon-intensivist training mission-critical teams, and Preston Klein, CEO of the Mission Critical Team Institute, discuss what team performance means in crises. They explore measuring performance beyond outcomes, simple signals like willingness to rejoin, process and behavioral markers, trust and adaptability, measurement fatigue, and how team identity and environment shape sustained performance.
