Pete Buer

Pete Buer, a services exec who scaled CED toward a billion-dollar exit, and David DeWolf, Knownwell CEO with deep services-scaling experience, discuss hitting revenue ceilings, why bespoke delivery and unicorn talent limit growth, and how AI, automation, and productization let firms bend the revenue-cost curve. They map AI use cases across the client lifecycle and outline two scaling strategies.

Djan Turan, CEO and founder of Pebbles Ai, shares his expertise in automating B2B workflows, while Pete Buer offers insights on the interplay of AI and business. They discuss how to cultivate a culture of innovation and the characteristics that define early adopters. A compelling story emerges as Pete narrates a Wyoming resident's campaign for an AI to run for mayor, sparking debate about AI's role in governance. Practical tips for leaders on embracing AI create an engaging dialogue on driving adoption within organizations.

Knownwell's experts David DeWolf, Mohan Rao, and Pete Buer discuss how AI can enhance commercial intelligence, improve client relationships, and drive business profitability. They are joined by Dr. Andy Workman, who highlights the use of AI in higher education. Ramsri Golla showcases the potential of AI in breaking language barriers with an Indic languages model.

Courtney Baker, an AI product expert, David DeWolf, a business speaker on AI's impacts, and Mohan Rao, a voice in AI differentiation, dive deep into the distinctions between AI-native and AI-infused products. They discuss how these differences shape business innovation and strategies, helping companies navigate the tech landscape. Later, Pete Buer engages with Peter Armaly, who highlights AI's transformative role in customer success management, predicting behavior, aiding decision-making, and boosting retention. This conversation is vital for businesses looking to leverage AI effectively.

Courtney Baker, CMO of Knownwell, David DeWolf, CEO, Mohan Rao, CPO, and Pete Buer, CSO, dive into the urgent need for professional service firms to productize in an AI-driven economy. They discuss the shift from growth to performance, emphasizing operational efficiency and the importance of AI for client satisfaction. Special guest Dr. Shea Azulai underscores the differences between human cognition and AI capabilities. Lastly, Courtney highlights key AI developments, suggesting opportunities amidst the skepticism.