Paul Briggs
Principal Analyst with expertise in retail trends and Canadian market dynamics, offering analysis on department store evolution and performance.
Best podcasts with Paul Briggs
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Apr 8, 2026 • 25min
Department Store Reinvention: Old Rules vs. New Success | Reimagining Retail
Rachel Wolff, retail analyst who studies shopper behavior and omnichannel trends, and Paul Briggs, principal analyst focused on retail and Canadian market dynamics, debate what makes a modern department store. They discuss defining today’s formats, which legacy features to keep, new success metrics like social relevance and e-commerce share, and visions for smaller, experiential or hybrid store networks.
