Nolan Chang, MD

Nolan Chang, MD, is the Executive Vice President for Corporate Development, Strategy, and Finance at The Permanente Federation, with a rich background in family medicine. He shares how Kaiser Permanente harnesses AI and digital health tools to elevate patient experiences and support clinicians. Dr. Chang highlights impressive innovations like the Intelligent Navigator for improving triage accuracy, lessons learned during the pandemic about mobilizing resources, and the importance of transparent governance in adopting new technologies.