Nikola Mrksic
Co‑founder and CEO of PolyAI, a London‑based company building AI voice assistants for customer service; former Siri team member and Cambridge‑trained speech specialist with NVIDIA backing for PolyAI.
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Feb 13, 2026 • 42min
Nikola Mrksic on PolyAI, Super Bowl ads, and the future of voice AI
Nikola Mrksic, Co‑founder and CEO of PolyAI and former Siri team member, talks about building voice assistants for real customer calls. He discusses why voice AI finally works. He describes handling accents and live-call realism. He reflects on job impacts, working with NVIDIA, and a Gordon Ramsay ad showcasing customer-experience tech.
