Michelle Donnelly
CRO at Crescendo, an AI-native contact center that scaled to $100M ARR in under two years; former Salesforce leader and ex-CRO of Grok, which was acquired by NVIDIA in a high-value deal.
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Feb 4, 2026 • 52min
E62: CRO Life: from a $20B Exit, to a Hyper-Growth AI Org (Michelle Donnelly, CRO @ Crescendo)
Michelle Donnelly, CRO at Crescendo and former Salesforce leader who scaled Grok to a major acquisition. She discusses scaling to $100M ARR fast. She explains swapping standard demos for rapid prototypes built on prospect data. She covers outcome-based pricing, compressing rep ramp time with internal AI, and staying close to frontline sales while simplifying messaging.
