Michael Lynn
Professor of services marketing at the Cornell Hotel School and longtime researcher of tipping behavior, author of The Psychology of Tipping.
Best podcasts with Michael Lynn
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Apr 16, 2026 • 51min
Has Tipping Gone Too Far? & Why You Don’t Do What You Want
Dr. George James, licensed therapist who helps people take emotional risks; Michael Lynn, Cornell professor and tipping researcher. They dig into why tipping norms keep changing and what drives how much people tip. They also explore why we block ourselves from risks, how stories shape limits, and simple steps to give yourself permission to act.
Apr 15, 2026 • 26min
Tip or skip? What drives our tipping behavior, with Michael Lynn, PhD
Michael Lynn, PhD, social psychologist and Cornell professor who has studied tipping for 30+ years. He discusses how digital payment prompts and social norms reshape tipping, why tipping varies by place and time, how biases like attractiveness and race influence tips, and the trade-offs of eliminating tipping. The conversation highlights changing norms and ongoing experiments around QR and tablet prompts.
