Michael Fester
Co-founder and CTO of 14AI, an AI-native business process outsourcing company focused on automating customer support using AI agents; former startup founder with experience building product and research background in mathematics.
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Feb 17, 2026 • 22min
S12 E6: Michael Fester, 14.ai
Michael Fester, Co-founder and CTO of 14AI and former startup founder with a math research background. He explains building an AI-native BPO that pairs AI agents with ops and software. Talks MVP tech choices, intense dogfooding and rapid iteration. Covers hiring for AI fluency, keeping systems simple with composable primitives, and the push to scale human operations.
