Matthew Dietly
Employee experience and digital strategy practitioner who leads the employee experience capability at Wong Doody and researches workplace dynamics such as the 'Cold Work' tensions between employers and employees.
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Mar 12, 2026 • 26min
Hidden Tensions between U.S. Employers and Employees, with Matthew Dietly
Matthew Dietly, an employee experience and digital strategy leader, shares research on hidden workplace tensions. He talks about the Cold Work metaphor and modern disengagement. He examines flexibility versus accountability struggles. He explores turnover, feelings of replaceability, and frustrations with AI rollouts. He outlines a roadmap for building organizational resilience.
