Mariana Fonseca Medina
Chief Customer Officer for Walmart Mexico and Central America with a background across airlines, cruise, and payments; experienced in loyalty, digital product, and customer insight work driving omnichannel retail, financial inclusion and ecosystem solutions.
Best podcasts with Mariana Fonseca Medina
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Sep 25, 2025 • 54min
Walmart Mexico: Loyalty Through Trust, Not Points (#707)
Mariana Fonseca Medina, Chief Customer Officer for Walmart Mexico and Central America with experience across airlines, cruise and payments. She explains building loyalty through everyday low prices, tailored assortment, and reliable shelf availability. She discusses omnichannel reach, data stitching across formats, benefits partnerships instead of points, and practical AI and financial services to deepen trust.
