Lucia Kanter St. Amour

Lucia Kanter St. Amour, an expert in negotiation and mediation, shares her experiences and insights on handling bullying, influenced by her book, "For the Forces of Good: The Superpower of Everyday Negotiation." She dives into the psychological tactics used by bullies and emphasizes strategies like coalition-building and emotional awareness. Lucia discusses the societal roots of bullying, the importance of maintaining composure in high-stakes negotiations, and offers practical techniques to outmaneuver high-conflict personalities with empathy and preparation.

Lucia Kanter St. Amour, negotiator, mediator, and author of For the Forces of Good, shares how childhood bullying shaped her negotiation approach. She explores why bullies gain power, when you cannot negotiate alone, and tactics like coalition-building, managing emotional pressure, and planning BATNAs. Short, practical stories illuminate strategies for confronting high-conflict personalities.

Lucia Kanter St. Amour, an attorney and negotiation expert, dives deep into the tactics bullies use and how to outsmart them. With insights from her book, she shares her personal experiences and emphasizes the importance of building coalitions and understanding emotional dynamics. Lucia discusses practical techniques for confronting bullies, including the value of allies and emotional detachment. Her engaging storytelling offers listeners powerful strategies to navigate and defuse high-pressure interactions with difficult personalities.