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Logan Dunn
Head of E‑Commerce at Wyze with deep experience in omnichannel retail, subscriptions, and integrating MarTech and data platforms to improve post‑purchase CX.
Best podcasts with Logan Dunn
Ranked by the Snipd community
Jul 10, 2025
• 1h 1min
Everywhere All at Once: Mastering CX Across Channels | Wyze & Olly | Ep 4
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Logan Dunn, Head of E-Commerce at Wyze, and Jennifer Peters, Director of D2C at Olly Vitamins, tackle the intricacies of customer experience across various channels. They discuss the hurdles of warranty claims and the impact of direct mail marketing. Topics like leveraging Snowflake for data management and the importance of uniting experiences across platforms highlight their expertise. Both guests share insights on TikTok Shop and the balance needed for effective marketing in a fragmented retail landscape, emphasizing the significance of customer journey mapping.
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