Linda Jojo
Executive vice president and chief customer officer at United Airlines, formerly a long-time technology leader who now focuses on using technology to reimagine customer and employee experiences in travel.
Best podcasts with Linda Jojo
Ranked by the Snipd community
Oct 3, 2024 • 20min
Elevating Customer Experience Through Technology
Linda Jojo, United Airlines customer leader reimagining travel experiences with tech. Sabina Ewing, Abbott CIO driving business-first health technology innovation. They discuss shifting into customer and IT leadership. They talk about fixing tech basics to build trust. They explore data-driven personalization, empowering employees, and scaling AI fluency through hands-on learning and plain-language alignment.
