Kunal Agarwal
CFO of Gorgias, an AI customer support platform for e-commerce, with prior finance leadership experience at companies like SurveyMonkey and a background in private equity and venture incubation.
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Mar 26, 2026 • 55min
AI Pricing and the Hidden Growth Lever Most CFOs Ignore
Kunal Agarwal, CFO of Gorgias and former finance leader with private equity and venture experience, joins to explore AI-driven pricing and finance as a growth engine. He discusses usage- and outcome-based pricing, modeling LLM inference costs, optimizing model mix for efficiency, and treating order-to-cash as a strategic lever to reduce friction and boost growth.
