Kristin Olsen
Director of Product Management for the guest travel experience at Alaska Airlines, focused on digital identity, day-of-travel innovations, and improving guest journeys through face and phone-based verification.
Best podcasts with Kristin Olsen
Ranked by the Snipd community
Apr 14, 2025 • 1h 3min
#343 - Transforming Travel with Digital Identity featuring Kristin Olsen from Alaska Airlines
Kristin Olsen, Director of Product Management at Alaska Airlines who leads day-of-travel digital identity work. She talks about using face and phone verification across checkpoints and bag drops. She explores TSA touchless integration, mobile IDs and tap-to-auth visions. She also touches on risk segmentation, adoption timelines, and how improv sharpened her communication.
