Krish Ganapathy
VP and Science Fellow at ServiceNow leading AI strategy, research collaboration, and agentic AI efforts, responsible for building evaluation-first cultures, data governance (DART), and prompt engineering roles for enterprise AI.
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Mar 31, 2026 • 45min
Ep200: Scaling and Monetizing AI-Powered Products with ServiceNow, TwelveLabs and AWS
Rich Geraffo, AWS leader helping ISVs scale AI and cloud; Krish Ganapathy, ServiceNow AI strategist who built evaluation-first cultures and prompt engineering roles; Jae Lee, TwelveLabs CEO building multimodal video intelligence. They discuss scaling and monetizing agentic AI, creating new org roles and data governance, token-driven adoption and video RAG at scale, and real-world production tradeoffs and trust challenges.
