Kourtney Cross
RiseUp with ServiceNow graduate and Business Analyst at Leidos who pivoted from an accounting background into enterprise tech via certifications and hands-on projects, sharing insights on reskilling and using AI responsibly.
Best podcasts with Kourtney Cross
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Mar 2, 2026 • 31min
378: From Certifications to Careers: How Reskilling Pathways Are Closing the AI Talent Gap
Kourtney Cross, a RiseUp with ServiceNow graduate and Business Analyst at Leidos who moved from accounting into enterprise tech, describes his reskilling journey. He talks about earning certifications, building public hands-on projects to prove skills, using AI daily to write user stories and tighten requirements, and where human judgment must remain in high-stakes decisions.
