Kelsie Paul

Kelsie Paul, Director of Learning and Visitor Experience at the Frick Pittsburgh, who led the 'Gilded, Not Golden' tour redesign. Brandon Dillard, Director of Historic Interpretation and Audience Engagement at Monticello, who centers interpretation of slavery and public history. They discuss redesigning guided tours, integrating difficult histories like slavery, training and supporting empathetic guides, and reframing historic-site narratives for diverse audiences.