Kara Snyder

Service design professional with a background in accounting, startups, and a decade of coaching; works in financial services and insurance focusing on culture, claims, and people-centered service design.

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Mar 5, 2026 • 60min

Mastering The Most Important Tool in Your Design Toolkit / Inside Service Design / Kara & Sidd / Ep. #10

Siddhartha Saxena, an architect-turned-healthcare service designer working on telemedicine and org nervous systems. Kara Snyder, a former accountant and coach now shaping culture and claims in financial services. They explore resilience as capacity not output. They discuss creating a liminal space between self and work, rituals to protect capacity, and ways to sustain meaningful, people-centered service design.

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