Jun Choo
Chief Operating Officer at Zillow with deep experience building agent-facing products and mortgage services; focuses on customer-first product decisions, AI applications, and operational execution in real estate technology.
Best podcasts with Jun Choo
Ranked by the Snipd community
Apr 8, 2026 • 36min
Jun Choo: Customer Problems First
Jun Choo, Zillow COO known for building agent tools and mortgage services. He recounts a launch that taught empathy. He explains why mortgage services are built on trust. He outlines prioritizing customer problems, Zillow Preview’s 10% commission share, and practical AI use for better search and lead qualification.
